Packout Manager

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

About Us
American Packout is a leading provider of comprehensive disaster recovery services, specializing in professional packout solutions, odor removal, and fire/soot cleaning. With our cutting-edge techniques and unwavering commitment to excellence, we are dedicated to restoring homes and belongings to their pre-disaster condition. At American Packout, we take pride in our expertise, care, and ability to bring peace of mind to every restoration journey.
Position Overview
We are seeking a dedicated and proactive Contents Supervisor to join our team in San Antonio, TX. In this role, you will play a crucial role in overseeing the management of personal property on properties affected by water and fire damage. As a Contents Supervisor, you will be responsible for leading a team of Content Associates, ensuring the efficient and safe handling, packaging, inventorying, cleaning, transportation, and storage of our customers' personal property.
Responsibilities

• Supervise and lead a team of Content Associates, providing guidance, training, and support to ensure efficient and high-quality service delivery.
• Take comprehensive inventory of all items impacted by the damage and ensure accurate record-keeping.
• Oversee the careful packing, labeling, and organization of items to ensure their safety, proper documentation, and easy identification.
• Safely coordinate the wrapping of furniture and other large items to prevent further damage during transportation and storage.
• Manage and oversee the loading of items onto company vehicles and their safe transportation from the jobsite to our warehouse facility
• Maintain clear and effective communication with customers, addressing their concerns and providing updates on the status of their belongings
• Ensure the safe storage and organization of items within our warehouse facility, including proper documentation and tracking
• Coordinate and execute the return of items to the customer's home upon project completion, ensuring accuracy and customer satisfaction
• Adhere to all safety and procedural guidelines to create a safe and effective work environment for the team.
• Provide leadership and mentorship to team members, fostering a positive work culture and a commitment to excellence
• Occasionally perform hands-on tasks, including lifting up to 70 pounds, as needed to support the team.

Qualifications

• Previous supervisory or leadership experience in a related field is preferred.
• Strong organizational and communication skills.
• Ability to manage and prioritize tasks efficiently.
• Detail-oriented with a focus on accuracy.
• Ability to work effectively in a fast-paced and dynamic environment.
• Commitment to safety protocols and procedures.
• Must be able to lift up to 70 pounds.
• Full-time availability.