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Form of workJob Description
SUMMARY: The Lead Cleaning Technician responds to all activities of emergency services and oversees restoration services.
REPORTS TO: Contents ManagerESSENTIAL RESPONSIBILITIES/TASKS
• Professionally represent the Paul Davis principles of honesty and integrity.
• Point person and first responder for every Contents loss.
• Establishes and records the scope of work to be accomplished.
• Coordinates and supervises work on Contents Services
• Coordinates and supervises work on Contents Fire/Smoke Services (to include deodorization, pack-outs).
• Coordinates and supervises work in the preparation and cleaning of carpets and furniture upholstery.
• Oversees Equipment Maintenance and expendables (to include maintaining MSDS sheets).
• Communicates with Management & Customers.
• Trains and supervises contents services technicians and assistant technicians.
• Maintains relationship with adjusters and communicates with updates as needed.
• Performs on-call rotation as needed.
• Completes jobs successfully and obtains certificate of completion.
• Able to climb a ladder.
• Able to list at least 75 pounds.
• Able to work in confined spaces.
• Able to work around a variety of chemicals without any adverse reaction or sensitivity.
PERFORMANCE STANDARDS FOR THIS POSITION
1. All work processes and policies will be documented.
2. All work will be performed according to the documentation.
3. All work will be performed in accordance with the laws and regulations in the jurisdictions in which Paul Davis operates.
4. All work will be performed according to company policies, and up to Paul Davis standards.
5. All work will be performed in accordance with safety regulations pertaining to this work.
6. Customers will be treated in a courteous and professional manner. All communication with customers will be informative and courteous.
7. Employees will ALWAYS wear a company uniform in good repair when representing the company as outlined in the Uniform Code.
8. Employees will behave in a professional and mature manner when representing this company. (NO profanity, NO horseplay, etc.)
9. All job related documentation will be brought up to date daily and placed in the proper location according to the next action to be taken.
10. Company equipment and vehicles will be kept neat, clean, and in working order.
Documents Required at time of Application:
• High school graduation or other equivalent (i. e., GED, etc.)
• Valid Driver's License.
• Specific documented evidence of training and experience to satisfy qualifications.
EXAMPLES OF ASSIGNED WORK AREAS:
Strength: Medium/heavy - exert force 20 - 100 lbs. frequently or 10 - 40 lbs. constantly. May involve significant stand/walk/push/pull.
Physical Demands: Occasional climbing, balancing, crouching, frequent stooping, reaching, kneeling, handling, fingering, smelling and hearing. Vision: frequent near and far acuity, depth perception and color vision.
Environmental Conditions:
- Climate controlled home/office and other settings.
- Exposure to weather with temperatures ranging from mild/moderate to extreme cold/heat.
- Exposure to noise levels ranging from moderate to loud and from occasional to frequent time periods.
- Exposure to fumes from solvents and chemical solutions.
