Address
Form of workCompany Description
At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.
Job Description
As a Bellperson, you are creating the guest's initial impression of the hotel at arrival and setting the tone for the remainder of the stay. You will generally act as hosts-at-large, greeting guests at the lobby and assisting them with their luggage, and ensuring the guests feel at ease in their room and on property throughout their stay.
What you will be doing:
Your experience and skills include:
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Information
What is in it for you:
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D
Visa Requirements: Must provide proof of eligibility to be employed in the United States of America.
#LI-KT1
At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.
Job Description
As a Bellperson, you are creating the guest's initial impression of the hotel at arrival and setting the tone for the remainder of the stay. You will generally act as hosts-at-large, greeting guests at the lobby and assisting them with their luggage, and ensuring the guests feel at ease in their room and on property throughout their stay.
What you will be doing:
- Ensure that the surrounding areas in the lobby level and main entrance are clean
- Assist guests during and throughout their arrival and departure experience including but not limited to delivering and storing luggage
- Conduct room orientations to explain features of the room such as how to operate the television, telephone, in-room movie system, etc.
- Offer information pertaining to available services and facilities of hotel, points of interests, and entertainment attractions
Your experience and skills include:
- Service-focused personality with previous luxury customer service experience
- Strong communication skills to interact with all types of guests
- Ability to work and multi-task well under pressure in a fast-paced environment
- Ability to work in a team-oriented, high volume, guest-centric environment
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to smile warmly and sincerely and express thoughts and actions in a professional manner
- Strong communication skills to interact with all types of guests and employee situations
- Ability to work under pressure and in guest contact areas and prioritize information quickly
- Ability to organize and prioritize based on guest needs to maintain team flow and efficiency
- Ability to utilize a computer and other electronic devices
- Ability to memorize necessary information, including but not limited to the details regarding the hotel and its services, the brand, and the surrounding area, to provide an elevated level of service
Additional Information
What is in it for you:
- Hourly Rate: $19.50/hour
- Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D
Visa Requirements: Must provide proof of eligibility to be employed in the United States of America.
#LI-KT1
