Outside Sales Assistant

Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Job Description:
Job Summary
As an Outside Sales Assistant, you will be responsible for assisting Territory Managers and Sales Managers in ensuring customer satisfaction of assigned accounts.
Essential Functions
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request reasonable accommodation, notify Human Resources or the manager who oversees the position.
Administrative:

• Accurately process and ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc.
• Generate inventory management reports to assist in proper replenishment of key products.
• Regularly visit and make deliveries to customers in assigned territories.
• Monitor scheduled shipment dates to ensure timely delivery and communicate issues to Territory Manager or Sales Manager.
• Maintain accurate customer and territory records, facility records, and document all customer interaction.
• Adhere to Accounts Receivables policies and practices.
• Verify price and terms in accordance with standard procedures and customer profitability profiles.
• Possess the ability to multitask and work within multiple computer systems and communication platforms simultaneously.
• Maintain a current knowledge of company products, policies and procedures.

Customer Support:

• Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners.
• Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion.
• Delivering items from shipments that may have been missed during regular deliveries.
• Responsible for communicating any pertinent information received from customers to the Outside Sales representative or appropriate management.
• Identify customer requirements and expectations in order to recommend specific products and/or solutions.

• May perform other duties as assigned.

Job Qualifications
Minimum Qualifications for Outside Sales Assistant

• High School Degree, or equivalent
• Minimum of 1 year of customer service experience
• Exceptional customer service and organizational skills
• Accuracy and strong attention to detail
• Effective verbal, written, and interpersonal communication skills.
• General computer proficiency including knowledge of MS Office suite

Preferred Qualifications

• Associate egree in Business and/or Animal Health, or equivalent combination of education and experience
• Experience in animal health/agriculture preferred.
• Proficiency in SAP or related ERP preferred.

Working Conditions
Physical Demands
• Lifting or carrying, occasional, up to 50 pounds
• Moving large objects, including barrels, weighing up to 500 pounds
• Frequently pumping chemicals to/from appropriate containers in accordance with Company safety standards
• Sitting or dtanding, majority of workday.
• Reading and sight, requires frequent review of customer information.
• Operate a computer of other office devices.
• Talking and hearing, position involves frequent communication with customers, inside staff, etc, and requires ability to understand and effectively exchange accurate information.
Travel and On-call
• This position requires occasional frequent travel in a regional area.
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
• 401(k) Match Retirement Savings Plan.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO).
• Holiday Pay & Floating Holidays.
• Volunteer Time Off (VTO).
• Educational Assistance Program (Tuition Reimbursement).
• Full Paid Parental and Adoption Leave.
• LifeWorks (Employee Assistance Program).
• Patterson Perks Program.

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$44,500.00 - $56,100.00
EEO Statement
As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees' unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.
We are Patterson. We welcome you.