Outreach Counselor - Oregon National Guard

Crown Grace International is seeking a qualified, trained and capable individual to serve as a Work for Warriors Outreach Counselor within the Oregon National Guard's Employment Support Program. The Outreach Counselor will provide employment support to Soldiers, Airmen, and their families, using broad-based knowledge, experience and skills in the areas of military personnel and human resource matters, especially as they relate to balancing civilian employment with military service in the Oregon National Guard. The Outreach Counselor will represent the interest of the Oregon National Guard, the Adjutant General's office, Guardsmen, dependents and employers by matching employer hiring needs with the skills, knowledge and training invested in Oregon National Guardsmen. The successful Outreach Counselor will consistently connect service members with military friendly employers.

Mission
The purpose of the Oregon Work for Warriors Employment Support Program is to provide employment opportunities and career options to members of the Oregon National Guard by matching skill sets of Guard members with civilian employer job requirements. Employment Coaches will be regionally aligned throughout the state of Oregon, and to provide technical support to civilian employers, members of the Oregon National Guard to the benefits and entitlements available through the Employment Support Program and to ensure standardization and continuity of service.
Position Requirements

The Outreach Counselor will provide assistance to employers, members, dependents and veterans of the Oregon Guard in the area of employment.

· Provide support services including coaching, counseling, training and assisting with job searches, interview skills and resume preparation.

· Follow-up and track progress, documenting contact with each client.

· Provide employment opportunities and career options by coordinating the availability of local, state and federal employment resources, and actively referring service members.

· Provide training, instruction, and assistance on topics including job search strategies, resume writing and interviewing techniques.

· Contact unit leadership to schedule and conduct briefings at Guard and Reserve units, advising service members of services provided, gathering employment data and registering individuals interested in receiving assistance.

· Develop, plan and conduct employer outreach, maintaining active communication, developing new relationships, solidifying existing relationships and documenting activities.

· Act as the POC for planning activities and referrals for employment.

· Maintain database of clients (job seekers), employers and units, track communication, referrals, job leads, placements, and other assistance provided.

· Foster and manage a teamwork collaboration effort with ESGR representatives.

· Attend Community Events such as Job Fairs and Specialty Events, Yellow Ribbon Reintegration (YRRP) Events, and other ESGR Events.

· Document briefings, trainings, events, activities, taskings and email campaigns in database.

· Make a minimum of five weekly meetings that include site visits to educational agencies, Employers, Military Units, County Veterans Service Officers, State and Federal Employment agencies within their region to network and educate them on the services provided and to obtain clients in need of said services.

· Visit each facility within their region at a minimum of once quarterly.

· Conduct an in person or virtual visit with the Family Assistance Specialist (FAS) once every 30 days and Airmen and Family Readiness Program Manager (AFRPMs) in their region at a minimum of once every Quarter.

· Weekend work may be required in support of National Guard drill weekends. Weekend work will be offset by irregular work schedules during the week to ensure 40 hours of work each week. Work schedules will be arranged in accordance with the needs of the units.

· Other duties as assigned.

Skills and Experience

· An associate degree or one year of experience serving as support staff for an Outreach program in the military is required.

· Experience includes all of the following: demonstrated experience working with or for a military organization, an understanding of the Army National Guard and its deployment support cycle requirements and possess the ability to make oral presentation to various size groups.

· The Contractor shall be computer literate and proficient in preparing Microsoft Word, Excel, and PowerPoint documents; have the ability to gather information, create and maintain PowerPoint briefings, make recommendations for program improvement, and provide communication (orally and written) to disseminate information throughout the organization.

· Must be a self-starter, require minimum oversight, and demonstrate good interpersonal communication skills.

· Proficiency in using Microsoft Office (Word, Excel, and PowerPoint) and Outlook for E-mail communication.

· Strong working knowledge of ESGR programs, USERRA, related DoD directives and instructions and state laws governing the resolution of employer issues and concerns.

· Skill in building and maintaining effective working relationships using tact and diplomacy in interacting with Reserve Component members, employers, volunteers, and other contractor personnel.

· Excellent interpersonal communication, verbal and written communication skills such as resume writing, interviewing and follow-up skills shall be demonstrated.

· Experience in making oral presentations to various size groups.

· Excellent time management skills and ability to handle multiple tasks and priorities.

· Possess strong analytical, problem-solving and organizational skills, with the ability to gather information, apply analytical tools and techniques, synthesize information, make recommendations and provide communication (orally and written).

· Must have strong customer service orientation, be able to maintain a professional demeanor, and work under pressure to handle critical issues in a timely manner.

· Must have a current and valid driver's license.

· Must be able to pass government background investigation.