Address
Form of workResponsibilities:
• Providing technical application support for remote field systems deployed globally (PCs running Windows, OS image deploy, agent install and monitor compliance and security)
• Deploying field applications, upgrades/patches in production and test environments, including software such as Splunk HF, Beyond Trust PRA service, Public Cloud-based applications, technologies and tools, deployment, monitoring, and operations, such as Docker, Kubernetes in an OT environment
• Troubleshooting application alerts from monitoring tools and performing RCAs
• Building and maintaining infrastructure and application central hub for monitoring the health and security of OT systems.
• Coordinating with various internal stakeholders, architects, cyber security leads, and field operations personnel.
• Writing tutorials, how-to videos, and other technical articles for the Field Engineers and knowledgebase articles and keep them up to date.
• Working on critical, complex OT problems that may span multiple services and internal teams.
• Work in US Central working hours.
• Collaborating with cross functional stakeholders
• Providing mentorship and guidance to team members
Qualifications/Requirements:
• Bachelor's Degree in Computer Science or "STEM" Majors (Science, Technology, Engineering and Math)
• 5+ years of experience in application support
• Expert in performance monitoring and capacity management of enterprise systems using various tools
• Hands-on experience with Splunk HF, Beyond Trust PRA service, Public Cloud-based applications, technologies and tools, deployment, monitoring, and operations, such as Docker, Kubernetes.
• Experience in creating GPOs, and identity life cycle management in Infrastructure only Active Directory
• Experience with standard IT security practices such as identity and access management, least privileges policies, data protection, encryption, certificates, and key management
• Change management and Incident management process.
Desired Characteristics:
• Technical engineer with extensive experience in solving challenging issues in high pressure environment
• Excellent communicator, works well in a team environment, and welcomes challenges
• Self-starter with ability to manage multiple priorities in a fast-paced work environment
• Strong problem solving and analytical skills demonstrated the ability to assimilate the latest information and understand complex topics
• Knowledge of Hyper-V , Azure ARC and other virtualization platforms
• Must be committed to customer service and ability to work in team-oriented environment
• Global support experience
• Oil and Gas experience is desired
Basic Qualifications:
• The primary technology areas covered by the Systems Administration Specialist are:
• LAN, WAN and Internet connectivity.
• Bachelor's Degree with 1-2 years or 3-5 Years oilfield operational experience is preferred.
• Communications skills are a must for this role.
• Technical writing ability is a plus.
Essential Responsibilities:
• Interact with 3rd party vendor as well as Baker support groups through email and Teams Chat.
• Reconcile deployment requirements with demand expectations.
• Identify any possible roadblocks or schedule changes.
• Coordinate updates with Baker Hughes project managers.
• Other:
• Assist in additional assigned roles as required related to this project.
Preferred Qualifications:
• Certification(s) Minimum Cisco certifications (CCNA, CCNP), can be replaced by equivalent experience.
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. As we leverage cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of business needs, this passion drives a powerful commitment. To unlock the true value of technology for your business, our planet, and society for a more inclusive, sustainable future.
Get The Future You Want | www.capgemini.com
About Cloud Infrastructure Services (CIS):
CIS powers enterprises' business and technology digital transformation by accelerating change, reinforcing cybersecurity, empowering employees, managing complexity, and fostering adaptability. Working across sectors in 50+ countries, our 30,000 cloud professionals apply our world-class expertise with cloud leaders to offer bespoke, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support.
Leveraging our close partnerships with leading cloud vendors and advanced intelligence from our global operations centers, our CIS teams are trusted by clients to securely navigate in today's dynamic business environments, driving forward business value so they get the future they want. Our unique approach to infrastructure connects solutions, services, and suppliers to implement integrated solutions across the IT supply chain, public and private clouds, and legacy environments, helping clients optimize their digital transformation journeys.
Our five key service areas are:
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process. That image may be used for verification, including during the hiring and onboarding.
• Providing technical application support for remote field systems deployed globally (PCs running Windows, OS image deploy, agent install and monitor compliance and security)
• Deploying field applications, upgrades/patches in production and test environments, including software such as Splunk HF, Beyond Trust PRA service, Public Cloud-based applications, technologies and tools, deployment, monitoring, and operations, such as Docker, Kubernetes in an OT environment
• Troubleshooting application alerts from monitoring tools and performing RCAs
• Building and maintaining infrastructure and application central hub for monitoring the health and security of OT systems.
• Coordinating with various internal stakeholders, architects, cyber security leads, and field operations personnel.
• Writing tutorials, how-to videos, and other technical articles for the Field Engineers and knowledgebase articles and keep them up to date.
• Working on critical, complex OT problems that may span multiple services and internal teams.
• Work in US Central working hours.
• Collaborating with cross functional stakeholders
• Providing mentorship and guidance to team members
Qualifications/Requirements:
• Bachelor's Degree in Computer Science or "STEM" Majors (Science, Technology, Engineering and Math)
• 5+ years of experience in application support
• Expert in performance monitoring and capacity management of enterprise systems using various tools
• Hands-on experience with Splunk HF, Beyond Trust PRA service, Public Cloud-based applications, technologies and tools, deployment, monitoring, and operations, such as Docker, Kubernetes.
• Experience in creating GPOs, and identity life cycle management in Infrastructure only Active Directory
• Experience with standard IT security practices such as identity and access management, least privileges policies, data protection, encryption, certificates, and key management
• Change management and Incident management process.
Desired Characteristics:
• Technical engineer with extensive experience in solving challenging issues in high pressure environment
• Excellent communicator, works well in a team environment, and welcomes challenges
• Self-starter with ability to manage multiple priorities in a fast-paced work environment
• Strong problem solving and analytical skills demonstrated the ability to assimilate the latest information and understand complex topics
• Knowledge of Hyper-V , Azure ARC and other virtualization platforms
• Must be committed to customer service and ability to work in team-oriented environment
• Global support experience
• Oil and Gas experience is desired
Basic Qualifications:
• The primary technology areas covered by the Systems Administration Specialist are:
• LAN, WAN and Internet connectivity.
• Bachelor's Degree with 1-2 years or 3-5 Years oilfield operational experience is preferred.
• Communications skills are a must for this role.
• Technical writing ability is a plus.
Essential Responsibilities:
• Interact with 3rd party vendor as well as Baker support groups through email and Teams Chat.
• Reconcile deployment requirements with demand expectations.
• Identify any possible roadblocks or schedule changes.
• Coordinate updates with Baker Hughes project managers.
• Other:
• Assist in additional assigned roles as required related to this project.
Preferred Qualifications:
• Certification(s) Minimum Cisco certifications (CCNA, CCNP), can be replaced by equivalent experience.
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. As we leverage cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of business needs, this passion drives a powerful commitment. To unlock the true value of technology for your business, our planet, and society for a more inclusive, sustainable future.
Get The Future You Want | www.capgemini.com
About Cloud Infrastructure Services (CIS):
CIS powers enterprises' business and technology digital transformation by accelerating change, reinforcing cybersecurity, empowering employees, managing complexity, and fostering adaptability. Working across sectors in 50+ countries, our 30,000 cloud professionals apply our world-class expertise with cloud leaders to offer bespoke, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support.
Leveraging our close partnerships with leading cloud vendors and advanced intelligence from our global operations centers, our CIS teams are trusted by clients to securely navigate in today's dynamic business environments, driving forward business value so they get the future they want. Our unique approach to infrastructure connects solutions, services, and suppliers to implement integrated solutions across the IT supply chain, public and private clouds, and legacy environments, helping clients optimize their digital transformation journeys.
Our five key service areas are:
- Cloud Services: Exploiting the cloud at speed and scale
- Employee Experience Services: Making the "future of work" work for our clients
- Cybersecurity Services: Securing Foundations to Create Open Futures
- Enterprise Service Management: Taking charge of complexity to drive business value
- Infrastructure Services: Managing and modernizing IT estates
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process. That image may be used for verification, including during the hiring and onboarding.
