Ortonville Cashier/Check-In/Title Agent

Summary of position:

To be the first point of access to all Repocast customers. To be friendly, patient, accurate, and efficient in taking various forms of payment from customers. To insure we have the proper documentation for all items taken in to sell (titles, registrations, bill of sales ect). Complete all proper paperwork and tasks necessary for transferring titles and ownership to the new buyers. Make sure each customer has a clear understanding of what to expect and where they need to go to receive the items they purchased or drop off the items they have to sell.

Hours are flexible but ideally be Mondays & Fridays from 9AM-4PM with possibility of picking up additional shifts as needed.

Qualifications & Requirements:

• Excellent customer service skills
• Ability to answer phones
• Problem solver
• Good verbal and written skills
• Punctual
• Organized
• Dependable
• Clear penmanship
• Team player
• Well spoken
• Math proficiency
• Computer skills (web browsers, MS Office, QuickBooks, email)

Recommended but not required:

• Cashier experience
• Title experience with vehicles or boats
• Experience with Police book

Essential Job Functions

• Typical Cashier Duties
  • Take the correct amount of payment from the customer, using appropriate devices and procedures
  • Accurately count down drawer daily and balance with paid invoices using the cashier balance sheet
  • Complete/attach/file required forms (i.e. tax exemption, IRS 8300, etc.)
  • Communicate with warehouse workers
  • Help answer customer questions
  • Keep cash drawer organized
  • Clean and tidy the cashier's office
  • Direct customers to where they need to pickup & coordinate with our employees for efficient pickup
  • Other duties as requested by manager

Typical Check In Duties:

• Start contracts in the appropriate auctions with customers selling items
• Ensure all information is accurate and complete
• Confirm consignor payout information is correct
• Use proper grammar and spelling
• Add lots to contracts on occasion
• Edit and review auction items for errors
• Ensure accurate category placement
• Confirm accurate pictures and matching descriptions
• Use online search tools to verify questions on items
• Edit any descriptions from customer requests or manager requests
• Making changes to locations
• Other duties as requested by manager

Typical Title Based Duties:

• Completing title preparation for each Repocast auction
• Verify that every item in auction that needs a title has one
• Move items if titles are not received
• Know Title and Lien Release procedures
• Type RD-180’s/TR-11’s/WR-11’s accurately and complete title transfer process
• Look up Secretary of State Website and Vin #s when needed
• Print titled vehicle report for auction
• Correspond with AFC/DSC/Other floor plan institutes regarding dealer titles and securing titles
• Update Police Book
• Troubleshoot issues with titles – TR-54 Inspections, Secretary of State Returns, etc
• Other duties as requested by manager
• Perform necessary functions in QuickBooks