Orthopedic Medical Assistant/Casting Tech

Overview

• $2,000 Sign-On Bonus
• Full-Time; Monday - Friday; Varied Hours: between 7:30am - 5pm
• Located at N 32nd Ave & W Dove Valley Rd
• Requires occasional travel to surrounding Ortho clinics

Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact.

 

HonorHealth is looking for a Medical Assistant/Ortho Tech for the Sonoran Orthopedics clinic. The role requires Orthopedic experience including casting upper and lower extremities. This clinic provides fracture and specialty surgery options along with both knee and joint replacement services.  Because the patient volume is growing, collaboration, flexibility, being team centric, having the ability to take the initiative when needed and great customer service skills are a must.  The ideal candidate must meed the minimum requirements that include a HS diploma/GED, a current Basic Life Support (BLS) card and completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code. 

HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more.
Join us. Let’s go beyond expectations and transform healthcare together.
HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 14,000 team members, 3,700 affiliated providers and hundreds of volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.

Responsibilities
Job Summary
Under the guidance of surgeons, physicians, nurse practitioners, physician assistants, this position completes tasks assigned and duties that are pertinent to patient care with musculoskeletal conditions in the Orthopedic clinic, urgent care, and on occasions may be required to perform work in a hospital-based setting and travel to different orthopedic clinic, urgent care locations. In addition to this the below is also required.
The Medical Assistant provides general front and back office support to professional staff. Escorts patients to exam rooms. Maintains clean, neat and well-stocked exam rooms. Must have knowledge of medical front and back office procedures. Provides quality phone service by scheduling patients or referring caller to appropriate party. Answers phone messages from patients promptly. Maintains patient information that is accurate and charts/paperwork are filed correctly. Maintains medical records.
Under the direction of a Provider, the Medical Assistant performs a variety of duties in connection with the examination and treatment of patients. May be assigned to a specialist. The MA takes a pro-active approach utilizing available resources to best serve the patient population. Performs a variety of clerical support duties including receptionist, telephone, scheduling, message management and data input. Utilizes knowledge and skill to provide appropriate care in accordance with the organization's policies, procedures and protocols and Arizona validated competencies. The MA works in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction.

• Supports providers with routine clinic/occasional hospital care functions, including providing a basic level of patient care and treatment. Prepares treatment rooms for examination of patient, Escorts the patient to the examining room, obtains a brief history, documents chief complaint takes vital signs to include weight and temperature. Preps the patient for exam, assists the physician/clinician on exams and any special procedures. Performs phlebotomy and runs centrifuge machine to standard of practice for PRP.
  
• Applies, adjusts, and removes casts, splints, and other orthopedic DME, changes dressings, and removes sutures/staples as directed by the presiding practitioner. The employee documents actions taken, supplies used, techniques utilized, related measurements, etc. in the patient's electronic medical record.
  
• Manages patient and pharmacy phone calls by coordinating with other health care professionals to complete patient requests including medication refills as directed by department or provider protocol, pending medications for provider review and or calling pharmacy back with approved medication/refill and documents a phone note when applicable. May travel to off site locations to perform diagnostic testing and assist in physical exam components, TB testing, Injections, phlebotomy and other duties as assigned to meet the needs of the Orthopedic Medical group
  
• Will prepare and document injections for providers as standard in orthopedics. Will prepare, record and administers medications as trained and directed by provider. This can include TB testing under the supervision and order of the physician. Will Perform venipuncture and obtains specimens, performs CLIA waived lab tests. Performs office procedures including, but not limited to, PFT, UDS, EBT, EKG, fit testing, within the scope of practice as directed by provider.
  
• Demonstrates infection prevention and control standards related to hand washing, standard precautions, aseptic and sterile technique.
  Replenish supplies on an as needed basis in all exam rooms, cast room, supply closet, DME Par.
  Keeps work environment, exam rooms and patient care areas clean and sanitized as needed.
  
• Performs miscellaneous job-related duties as requested. Performs a variety of front office duties as needed, including, but not limited to, reception, telephone, chart maintenance, insurance forms and scheduling. Organize and communicate with insurance companies for authorizations for therapies, testing and specialist referrals. Provides appropriate referrals to case management for employees. Performs other related duties as assigned.

Qualifications
Education
High School Diploma or GED Required
Graduate of a medical assistant program or completion of an U.S. Armed Forces medical services training program. Candidates who completed a program prior to February 2, 2000 can satisfy the minimum education requirements by providing evidence of direct supervision by the same physician, physician group, or physician assistant for a minimum of 2000 hours to satisfy the minimum education requirements. Required
Experience
1 year One year of experience in healthcare environment Required
Licenses and Certifications
Basic Life Support (BLS) Current BLS certification for health care from the American Heart Association Required