AddressWhy USAA?
Let’s do something that really matters.At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
As a dedicated Organizational Effectiveness Consultant Lead, you will be responsible for diagnosing, designing, and recommending organizational effectiveness and design tactics and solutions that align with and enable USAA goals and strategies. Works alongside HR Business Partners, HR Communities of Expertise (COEs), Solutions Delivery and other enterprise functions to coach and advise on complex OE/OD related issues. Focuses on developing, communicating, and integrating the OE/OD discipline and corresponding tools within HR and other Enterprise Support functions (i.e. process engineering, change management) in order to build OE/OD competency across the Enterprise.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.
Relocation assistance is not available for this position.
What you'll do:
Consults with HR Business Partners and the business to frame complex, and often unique problems by diagnosing performance gaps related to people, processes, structures, and overall culture and engagement.
Consults with HR business partners and COEs to define, develop and adopt organizational effectiveness strategies, core practices, and tools.
Devises and implements plans to build a stronger organizational effectiveness capability with across HR and USAA Leadership.
Coaches and mentors HR Business Partners on OE discipline and tools.
Based on diagnostic findings, will develop holistic recommendations.
Partners with HR COEs, Solutions Delivery, and enterprise support functions (Process Engineering, Change Management, IT, etc.) to gain support and alignment on the design and execution of holistic performance improvement solutions.
Defines measures of success and effectively monitors effectiveness of solutions.
Maintains current knowledge of advances in Organizational Effectiveness, Change Management, Employee Engagement and Behavior Shaping methodologies and applies leading edge methods and practices to improve enterprise organizational effectiveness capabilities.
Researches and shares internal and external best practices.
Manages third party vendor relationship.
Manages program budgets and resources, schedules, and vendor compliance to contract specifications.
Monitors programs through quantitative and qualitative data.
Analyzes data and identifies trends and organizational gaps to support changes to program for process improvement.
Proactively advises senior management on opportunities, issues and trends.
Prioritizes OE requests and opportunities and has authority on overall OE engagement decisions.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of organization design consulting experience leading complex, large scale enterprise wide efforts using industry-standard consulting methodologies to diagnose organizational issues with internal clients and implement creative, value added solutions.
Subject-matter-expert understanding of and practical experience in principles, methods and tools in the following disciplines: organizational effectiveness, change leadership, Organizational Design & systems design, cultural integration, and high performance teams.
Ability to translate strategy into specific goals, action plans and deliverables.
What sets you apart:
Experience coaching Senior executives on organization design and effectiveness principles
Proven capability in connecting company strategy and strategic initiatives to function specific organization design efforts
Subject-matter facilitation expertise leading to timely and appreciable business outcomes Experience developing and coaching more junior consultants in Organizational Design facilitation, systemic and critical thinking, and political navigation
Proven track record of successful organization design implementation and embedding with clients
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $115,240 - $220,270.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
