Organ Referral Specialist

The Organ Referral Specialist is responsible for handling Organ Referrals from referring hospitals, facilitating organ allocation (kidneys & pancreas), receiving organ import offers and maintaining communication between the organ procurement team, hospitals, transplant centers, professional colleagues and the general public.

Onenight shift(7 p.m.-7 a.m.) positionis available. The shift days will rotate on a two week basis as follows: Week 1 - Saturday/Thursday/Friday and Week 2 - Monday/Tuesday/Friday.

ESSENTIAL JOB FUNCTIONS

DONOR COORDINATION

1. Screens Organ Referral calls from referring hospitals to evaluate potential donors, answer questions, and develop a plan for action with the Administrator on Call (AOC), the Family Services Coordinator (FSC) and the Organ Procurement Transplant Coordinator (OPTC).
2. Collaborates with the AOC to determine a plan of action for following potential donor cases, deferral of non-eligible donor referrals or activation of the Family Services Coordinator for offering potential donor families the option of donation in an appropriate and sensitive manner.
3. Collaborates with the OPTC Staff to facilitate communications regarding organ/tissue suitability.
4. Facilitates all aspects of kidney and/or pancreas allocation in coordination with MTN laboratory, OPTC and Administrator On-Call.
5. Facilitates the import of organs from outside the MTN service area, communicates with the accepting local transplant surgeon, MTN laboratory, and confirms transportation of the imported organ to the appropriate transplant center.
6. Maintains Electronic Medical Record (EMR) access in MTN hospitals to assist with obtaining additional information to determine donor suitability for both organ and tissue potential donors.
7. Serves as a clinical resource in the Donation Services Department (DSD) to evaluate potential tissue donors.
8. Serves in a back-up capacity to offer organ donation by phone in extreme situations when timing requires immediate action to prevent loss of opportunity to offer donation to the next-of-kin.
9. Conducts work in compliance with established federal and state laws, AOPO and AATB standards, UNOS and FDA guidelines, CDC and MTN policies.

ADMINISTRATIVE

1. Completes donor case follow-up and required quality assurance responsibilities in a timely and accurate manner.
2. Maintains compliance with documentation practices and MTN Policies and Procedures.

QUALIFICATIONS AND PHYSICAL DEMANDS

1. RN, NREMT-P, RT or Bachelor's degree required or equivalent clinical work experience. Three or more years' clinical work experience in a critical care/emergency room setting strongly preferred.
2. Ability to work a minimum of 36 hours per week.
3. Must maintain a valid driver's license in accordance with MTN motor vehicle policy. Must have reliable personal automobile transportation to be used with company reimbursement using IRS guidelines. Must be able to travel within the service area by ground or air.
4. Excellent organization and time management skills; ability to function independently and collaboratively; demonstrated problem-solving and creative thinking skills and well-developed personal stress management skills.
5. Effective written and verbal communication skills; ability to speak and communicate clearly and accurately to convey information to MTN stakeholders in person or by phone; written documentation of relevant information in a professional manner.
6. Ability to lift 50 pounds and transfer short distances.
7. Possess ability to operate telephones, computers and surgical equipment.
8. OSHA Category II Occasional exposure to bloodborne pathogens while performing assigned job duties. Bloodborne pathogens protection is required.
9. Home internet and wireless phone access may be required.

MTN BEHAVIORAL COMPETENCIES

Respect: Builds a positive and supportive foundation inviting open, honest, and clear communication. Fosters a sensitive, supportive, and trustworthy environment, which promotes active listening and strengthens rapport throughout all interactions. Cultivates teamwork through acceptance and inclusion by valuing differences and empowering strengths.

Excellence: Demonstrates excellence by going above and beyond, while maintaining compassion and humility in all interactions. Demonstrates a high rate of achievement and success for the organization through proactive objectives centered on the overall mission and vision. Consistently models a positive attitude, a willingness to help others, and a dedication to improvement. Takes full responsibility for their role and challenges themselves to find workable solutions.

Accountability: Demonstrates the highest ethical standards, by honoring commitments to each other and professional partners. Executes all interactions through honesty and transparency. Demonstrates responsibility and integrity through ownership of the mission. Utilizes resources appropriately.

Leadership: Empowers, mentors and encourages all staff, while displaying a high-level of professionalism. Demonstrates ability to cultivate teams and relationships through open lines of communication, honesty and respect. Handles challenges with compassion by developing trust through respectful feedback and support. Acts as a resource by providing the tools, which enable others to reach their highest potential.

It is the policy of Midwest Transplant Network (MTN) to provide equal opportunity in employment to all employees and applicants for employment. No person will be discriminated against in employment because of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, ethnic origin, age, genetic information, disability, protected veteran status, arrest record, or any characteristic protected by applicable federal, state or local laws. In addition, the organization complies with applicable state and local laws governing non-discrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, employee activities and general treatment during employment.

MTN is committed to complying with state and federal disability laws and makes reasonable accommodations when requested by a qualified applicant or employee with a disability to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation would impose an undue hardship on the operation of MTN's mission.