Company

Operations - OperationsSee more

addressAddressNorfolk, VA
type Form of workPart-time
salary Salary$29.4K - $37.2K a year
CategoryEducation/Training

Job description

United Ground Express

Founded in 2015 as a wholly owned subsidiary of United Airlines; we have since launched over 60 ground handling line stations and 3 hub services locations.

Our Mission:

Deliver best-in-class customer service solutions for our airline partners through our consistent focus on safety, customer care, reliability, and efficiency.

Our Vision:

Provide rewarding careers in aviation by fostering an inclusive, team-oriented working environment which enables our team members to deliver an exceptional customer travel experience.

As part of the UGE team, you'll meet people from all over the world and will have the opportunity to provide a stress free, positive, flyer friendly experience every flight, every day! Along with competitive wages we offer excellent flight benefits that let you see the world.

Key responsibilities

  • Lift baggage, boxes, or cargo weighing up to 70 lbs. throughout your shift
  • May require lifting over 100 items for a single aircraft
  • Push/pull loaded and empty carts during loading/unloading operations
  • Ascend/descend jet-way stairs while carrying baggage
  • Bend/stoop and crawl to move and stack/unstack cargo in aircraft
  • Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage
  • Cleaning of the interior of the aircraft, clean and service aircraft lavatories
  • Read and interpret aircraft load sheets, checked baggage tags, and cargo labels
  • Prepping and securing the aircraft for the next flight
  • Use radio electronic devices to communicate with co-workers or flight crew
  • Ensure compliance with United and Federal Aviation Administration (FAA) regulations and policies
  • Work outdoors in all temperatures and weather conditions

Additional Responsibilities

  • Successfully pass and maintain Ground Security Coordinator certification
  • Manage the daily operation to ensure all assigned tasks are complete efficiently and thoroughly
  • Provide direction, instruction, and coaching to employees as needed
  • Work closely with station leadership to ensure employee assignments are followed and completed correctly
  • Effectively communicate with agents
  • Ensure any injuries, incidents, accidents and/or customer service issues are properly and immediately reported
  • Maintain professional working relationships with fellow employees, supervisors, managers, other airline employees, and airport authorities
  • Ensure the operation functions in a safe, caring, dependable and efficient manner
  • Other duties as assigned

Qualifications and minimum requirements

  • Must be at least 18 years old
  • Must possess a valid state-issued driver's license with acceptable driving record
  • Must acquire and maintain credentials vital for the position including fingerprint clearance, local airport badging, and background check
  • Successful completion of pre-employment process which may include but not be limited to; drug screen, hearing and vision check
  • Available to work any shift; day or night, weekends, and holidays; mandatory overtime may be required based on operational need
  • Comfortable working with computers, mobile devices, and new technologies
  • Must be able to use radio electronic devices to communicate with co-workers or flight crew
  • Must be able to read, write, fluently speak, and understand the English language
  • Must be able to carry, bend, lift and turn with bags and other items weighing up to 70 lbs.
  • Able to perform a variety of physical activities including pushing, bending, stooping, climbing, and working in tight spaces
  • Authorized to work in the United States without sponsorship
  • Must possess and maintain a valid US state driver's license. (Suspended,expired, revoked, or denied licenses are not valid.)

What we provide

  • Competitive benefits
  • Competitive wages (+$1.50 premium pay)
  • Earned Paid Time off
  • Discounted travel for you and your immediate family
  • Career advancement opportunities

United Ground Express is an equal opportunity employer. We provide equal opportunity to all employees and applicants without regard to age, citizenship, color, disability, gender identity, genetic information, national origin, pregnancy, race, religion, sexual orientation, or veteran status (or any other protected category under applicable law).

ADA Specifications

  • Ability to operate a computer to enter and retrieve data
  • Ability to utilize radio equipment for communications
  • Ability to lift up to 70lbs on a consistent basis
  • Ability to pass all pre-screening clearances applicable to position qualifications.
ORF Norfolk international Airport Virginia

Benefits

Travel reimbursement, Paid time off, Opportunities for advancement
Refer code: 9008392. Operations - Operations - The previous day - 2024-04-13 16:05

Operations - Operations

Norfolk, VA
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