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SalaryJoin the Geiger team as an Order Verifier, where attention to detail meets innovation! In this pivotal role, you'll leverage continuous improvement principles to meticulously analyze, verify, and process sales orders, ensuring each step meets our high standards for accuracy and compliance. Embrace the opportunity to contribute to seamless transactions and process enhancements in a role that values analytical skills and a drive for excellence.
Under general supervision of the Order Processing Supervisor and applying continuous improvement tools and concepts, verify and process sales orders.
Duties include but are not limited to:
- Analyze submitted sales orders and identify any areas that need attention following different set of guidelines for each business entity, including but not limited to:
- Compliance to sales policies and procedures
- New customer account set up.
- Inconsistent, missing information.
- Multi-vendor order flow.
- Account and order notes.
- Special requests.
- Contradicting instructions.
- Profitability and commissions.
- Product safety.
- Make order corrections when appropriate.
- Contact sales partners or support staff when order correction or clarification is needed.
- Transfer ready orders from front-end system to back-end system and address any discrepancies.
- Process credit card payments and notify appropriate parties about failed transactions.
- Review and release previously held orders.
- Send purchase orders to suppliers.
Additional duties:
- Review and resolve items on periodic reports.
- Monitor and respond to requests coming into team email account.
- Participate in continuous process improvement efforts.
- Assist other team members when they have questions.
- Share verifier team expertise with associates from other departments when needed.
- Perform new systems testing in verifier field.
What’s in it for you?
- Full benefits package
- Free onsite gym
- Education Reimbursement
- Profit-sharing
- 401k (with a match)
- Clean, safe environment
Full-Time Regular/M-F
This position is located in our corporate headquarters in Lewiston, ME. A hybrid work schedule is available.
Geiger is an Equal Opportunity/Affirmative Action Employer
