Order Fulfillment Team Member

Company Description

Feeding San Diego is on a mission to end hunger through food rescue. Established in 2007, we are the leading hunger-relief and food rescue organization in San Diego County and the only Feeding America affiliate in the region. Last year, our organization provided more than 40.3 million meals every year to children, families, seniors, college students, military families, and veterans in partnership with a network of nearly 300 local charities, schools, faith communities, meal sites, and food pantries. More than 70 percent of the food provided to the community was rescued from local and national food donors. By diverting high-quality food from the landfill and reducing greenhouse gas emissions, Feeding San Diego protects people and the planet.

At Feeding San Diego, we’re dedicated to building a team that’s as diverse as the community we serve, which means varying backgrounds and life experiences aren’t just welcomed – they’re celebrated. By honoring each candidate’s cultures, backgrounds, and viewpoints, we are committed to building a team of passionate, ambitious employees driven by Feeding San Diego’s mission. Applicants who strengthen our team through personal knowledge of poverty and food insecurity, as well as members of marginalized groups, are encouraged to apply.

DO OUR VALUES A.S.C.E.N.D. SPEAK TO YOU?

Agility: We are dedicated to adaptability, flexibility and continuous improvement

Stewardship: We are committed to managing every gift of time, funds and voice responsibly

Collaboration: We partner throughout the community to maximize reach and efficiency

Environment: We protect the environment through responsible food sourcing and business practices

Nutrition: We know that nutritious food is a transformative force to health and well-being

Dignity: We embrace diversity and believe in the power of dignity and kindness

Job Description

JOB SUMMARY
Under the supervision of the Order Fulfillment Manager, the Order Fulfillment Team Member will provide operational and administrative support in the safe distribution of food. This includes order pulling duties, and cleaning duties as well as assisting the Order Fulfillment Manager in information management for all distribution of food and non-food items. These tasks are to be completed in accordance with all personal safety and food safety regulations. The Order Fulfillment Team Member may be required to complete other tasks as assigned by the Order Fulfillment Manager in support of Feeding San Diego’s mission.

Pay Range: $19.00 - $20.00 per hour.

YOU’LL BE RESPONSIBLE FOR
Successful job performance is evaluated based on an individual being able to perform each essential duty satisfactorily. The tasks listed below are representative of the knowledge, skill and ability required of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The following duties and responsibilities are those considered to be essential but do not represent all job functions that may be required to be performed by this position.

• Pull daily orders based on pick lists and stage completed orders in lanes based on order specific instructions and outgoing truck schedule.
• Load trucks using a Pallet Jack/forklift while utilizing strict adherence to Distribution Center Standard Operating Procedures (SOPs).
• Provide operational support to volunteer staff by stocking volunteer area with product using an electric pallet jack or forklift.
• Perform daily inspection of equipment based on check sheet.
• Maintain accurate and complete recordkeeping (i.e. maintenance logs, Cleaning logs,  etc.), according to FSD requirements.
• Lift objects weighing up to 50 lbs.
• Pack bags of produce to prepare for distribution based on daily need and SOP’s.
• Ensure first-class customer service with community partners, member agencies and volunteers.
• Communicate with the Order Fulfillment and other Distribution Center staff in regard to inventory variances or breaches of internal controls and procedures.
• Perform general cleaning tasks as assigned by cleaning schedules and SOPs, using floor scrubber as needed.
• Help to establish a continuously food safe Distribution Center by ensuring that all processes are maintained based on cleaning standards.
• Other duties as assigned by the Order Fulfillment.

Hours for this position are 12PM-8.30PM Monday through Friday
INTERACTION
The position will interact closely with all Distribution Center staff, volunteers, agency representatives, FSD staff and others from the community.

SUPERVISORY RESPONSIBILITIES
None

Qualifications

WHAT YOU’LL NEED TO BRING TO THIS ROLE

Minimum: 

• Experience working in a Distribution Center environment.

Preferred:

• High School diploma or GED.
• 2 years of experience working in a Distribution Center environment including shipping/receiving, material handling, multi-tasking, and the preparation and maintenance of reports and records. 
• Food handler’s safety certificate.
• Experience using a forklift.
• Success using an inventory system.

Any combination of educational and work experience that would be equivalent to the preferred education/experience would qualify for consideration of this position.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge:

• General food storage processes, record keeping and filing systems, basic mathematical functions.

Skills:

• Operate a pallet jack and dolly safely
• Operate a forklift safely
• Lift objects weighing up to 50 lbs.
• Perform tasks in Microsoft Word and Excel at an intermediate level

Abilities:

• Communicate orally and by writing in English
• Organize work for others
• Learn new technology
• Exercise independent judgment and initiative within established guidelines without close supervision
• Show integrity to complete tasks according to standard operating procedures with little supervision
• Work with others who are from diverse backgrounds
• Establish and maintain effective relationships with employees, volunteers, partners, and clients.
• Sense and abate safety hazards

Tools and Equipment Used

Electric pallet jack, forklift, manual pallet jack, dolly, computer, multi-line phone, copier, printer

 LICENSES/ CERTIFICATIONS

Must have reliable transportation. Must be able to obtain and keep electric pallet jack and forklift certifications (training will be provided).

 PHYSICAL, MENTAL & ENVIRONMENTAL REQUIREMENTS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to:

• Perform work in a warehouse, which may occasionally create an exposure to dust and pollens.
• Perform work in a cooler and freezer.
• Sit and/or stand for extended periods, walk, bend at the waist and knees, kneel and use hands, arms and legs for dexterity
• Maintain balance
• Regularly lifts, carries and balances objects weighing up to 50 pounds.
• Pulls and pushes such objects as file drawers and supplies.
• The noise level in the work environment varies and can be considered moderate.

Additional Information

BENEFITS & PERKS

Stay Healthy

• Medical: 100% employer-paid plans for employees, buy-up coverage available
• Dental: 100% employer-paid plans for employees, buy-up coverage available
• Robust Employee Assistance Program for employees and dependents

Plan For Your Future

• 401k Retirement Plan with 4% company match
• Life Insurance: 100% employer-paid, buy-up coverage available
• Long Term Disability Insurance: 100% employer paid
• Tuition Reimbursement: up to $1,500 towards new educational opportunities per year

Take Time Off

• 10+ Paid Holidays
• 20+ Days Paid Time Off (PTO) for full-time staff
• Illness, Vacation, Sick (IVP) leave for part-time and temporary staff