Order Fulfillment Specialist

JOIN THE WAGNER FAMILY
Thank you for your interest in Wagner. We always have our eyes open for talented people who want to learn, grow and expand their capabilities with Wagner. From start to finish, you'll enjoy a fun and colorful career at Wagner. 

Wagner is small enough that you matter and large enough for you to make a difference. Wagner believes that people represent a company's most important asset. At Wagner, we strive to create an organization where everyone participates and efforts are focused toward continuous improvement. These improvements are driven by dedication, teamwork, and the innovation of the Wagner family.
 

Our company participates in the US government's E-Verify process. In addition, all offers of employment are contingent on a drug test and background check.
 
YOUR BENEFITS
Our benefit package includes starting at 4 weeks PTO per year, 401(k) and a company match, medical, dental, life, disability, long term care insurance, as well as tuition reimbursement.
 
Title: Order Fulfillment Specialist
Reports to: Production Supervisor
 
Introduction
WAGNER is a well-established company with 75 years of operating experience. With over 2000 employees worldwide, the WAGNER Group is a world leading manufacturer and supplier of high technology surface finishing products and systems. Users of our efficient, reliable, and cost-effective solutions include final consumers, contractors, and industrial manufacturing companies. The company operates as two divisions, Decorative Finishing (DF) and Industrial Solutions (IS).
 
Position Objective

Key member of the team that oversees the distribution and transportation of goods from our facility and manufacturers to our customers.

Essential Duties and Responsibilities

• Responsible for ensuring that the right products and materials are delivered to the right location on time, to the quantity and quality required, and in the most cost effective way.
• Is aligned and committed to Wagner's Winnovation 2025 vision and our key values of being accountable, open, cooperative, customer centric, and progressive.
• Remains accountable to WSI management and fellow team members for achieving all shipping deliverables.   Works well in a team environment and has the desire to produce and deliver accurate work.
• Verifies and keeps records of all incoming and outgoing shipments.
• Prepare documents, such as work orders, bills of lading, and shipping orders to route materials
• Manage reports and shipping logs
• Process outgoing shipments into computerized shipping software, SAP
• "Pulls and Picks" material and equipment from inventory to fulfil customer orders
• Reads customer orders, Bills of Material, work orders, shipping lists, requisitions to determine items to be moved, gathered, packaged, distributed and/or shipped.
• Load/Unload trucks as needed and ensures zero damage to the freight during transit.
• Examines content of received and ready to ship goods and compares them with various records, such as manifests, invoices, ship lists and Bills of Material to verify the accuracy of incoming and/or outgoing shipments.
• Participates in continuous improvement efforts.  Provides shipping improvement feedback to the shipping and logistics manager.  Contributes to WSI's goal of operational excellence with zero errors and optimum efficiency.
• Create and ensure the accuracy of packing slips and other documentation as needed.
• Properly store shipping materials and supplies to maintain inventory of stock.
• Packages items to minimize damage during shipment.
• Applies appropriate labels (Fragile, This Side Up, etc.) and accurate address information with to all packages to be shipped
• Performs other duties as assigned.

Qualifications

Education and Experience

High School Diploma or General Equivalency Diploma (GED) (or international equivalent) required, or 1 year experience in comparable position. 

Preferred Qualifications

• Relevant post-secondary training
• 1+ years of warehouse/inventory experience is preferred.
• 1+ years of experience with shipping companies such as FedEx, UPS, DHL, etc. is preferred

Knowledge, Skills, and Abilities

• Dependable. This position supports the Operations team so commitment to complete tasks accurately and on-time is paramount.
• Tactful, reacts well under pressure, responds to customer (Internal or External) needs promptly.
• Displays willingness to make decisions, exhibits sound and accurate judgement and able to explain reasoning for doing so. Looks for ways to improve and promote quality, be accurate and thorough in the process.
• Ability to perform basic mathematical computations such as adding, subtracting, and dividing.
• Ability to identify and proactively communicate potential obstacles to achieving goal.  
• Work with cross-functional team to identify possible root causes and potential solutions.
• Effective oral and written communication skills.
• Knowledge of the standard methods used to pack and unpack materials and supplies from trucks, containers and racking/shelving.
• Ability to listen and be aware of production floor activity to support a safe and hazard free working environment.
• Ability to be objective and flexible in adapting to changes in priorities, work assignments and other interactions that may impact pre-established courses of action for completing projects and assignments.
• Ability to work extended hours and/or varying shifts as requested in order to maintain adequate coverage during hours of operation.
• Forklift experience (Certification through an accredited association or group) preferred.
• Basic understanding of ERP systems (SAP) as it relates to the logistics and shipping disciplines described above preferred.
• Knowledge of Lean and Kaizen methods and practices and standard production safety protocol is preferred.

Wagner is an equal opportunity employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training and other personnel actions involving persons in all job titles and shall occur without regard to race, color, religion, sex, age, national origin, disability, genetic information, military status, sexual orientation, gender identity, and any other characteristic protected by state or local law. Our Company is committed to following any additional state requirements regarding this topic. No individual will be denied nor receive special employment opportunities based on membership status in any protected category.