Order Center Representative

Order Center Associate

Full Time Position: Sunday-Saturday, hours vary between 8-5pm

Bachman’s is committed to creating a caring environment while inspiring a passion for bringing beauty to life.

Bachman’s Order Center is looking to add an experienced Call Center Associate to their team. Candidates should be skilled in accurate data entry, excel in customer service and be passionate about the retail and horticulture industry.

Are you looking for steady, full-time, employment with great benefits? Do you want to work for a company that cares about its employees? Are you looking for a positive work environment and a team atmosphere? Don’t wait, apply now!

JOB DUTIES:

• Assisting customers with placing incoming orders
• Assisting other florists with orders coming into and out of our systems
• Answering calls from customers and stores pertaining to products, events, workshops, and deliveries
• Handling customer comments and complaints

QUALIFICATIONS:

• Strong data entry and computer skills
• Excellent phone manner
• Ability to prioritize
• Strong follow through
• Detail oriented
• Solid verbal and written communication skills
• Strong selling skills
• Plant and flower material knowledge preferred
• Able to sit, be on the phone and on the computer for the majority of the day

BENEFITS:

• Medical Insurance
• Health Savings Account/PPO
• Dental Insurance
• Vision
• Life and AD&D
• Disability, Accident, Critical Illness Insurance
• 401(K)
• ID Watchdog
• Pet Insurance
• Wellness
• Employee Assistance Program (EAP)
• PTO
• Paid Holidays (6/year)