Optometry Office Front Desk

The Optometry Front Desk/Administration Assistant, plays a crucial role in patient support, insurance coordination, and administrative tasks. This dynamic position involves handling various responsibilities to ensure the smooth functioning of the Front Desk and call center operations.

Key Responsibilities:

• Patient Interaction: Assist and educate patients on insurance eligibility and benefits.
• Call Center Operations: Manage incoming calls, schedule exams, and confirm appointments.
• Insurance Verification: Verify patient insurance information and process insurance payments.
• Administrative Duties: Update and maintain accurate patient contact information, assist with referrals, and contribute to general office support.
• Multilingual Skills: Spanish or French Creole speaking abilities are a plus, enhancing communication with diverse patient populations.

Qualifications:

• High school diploma or equivalent.
• Prior experience in a medical or Optometry Office is preferred.
• Strong communication and customer service skills.
• Proficient in basic office software and phone systems.
• Attention to detail and ability to handle multiple tasks simultaneously.

Key Competencies:

• Excellent interpersonal skills.
• Problem-solving and decision-making abilities.
• Team player with a positive attitude.
• Adaptability to a fast-paced environment.
• Commitment to maintaining patient confidentiality.

Benefits:

• 401K
• Paid Vacation
• Paid Holidays
• Paid Day off for birthday
• Eyewear Benefits

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Ophthalmology

Schedule:

• 8 hour shift
• Weekends as needed

Experience:

• Optometry Office: 1 year (Required)

Language:

• Spanish (Preferred)

Ability to Commute:

• Lincoln, RI (Required)

Work Location: In person