JOB DESCRIPTION: Your position will include:
PRIMARY GOALS
[PATIENT APPOINTMENT MANAGEMENT]
Schedule appointments ( by phone & in person )
Confirm appointments
Rearrange appointments to fill any last minute openings in book
Contacting and Follow-up on missed appointments
Prepare, Sort and Process Patient Recalls
Patient Follow-up phone calls from TO DO section of patient record
[RECEPTIONIST & PHONE SKILLS]
Greet patients when they sign in
COVID health screening – escort into office
HIPAA Registration
Update Insurance card and patient demographics
Keep reception area clean, stocked & in order
Keep restroom in order (police it at midday)
Answer telephone lines & questions from these calls
Screen Incoming calls for Doctors
Check Office E-mail each work day
Check answering service.
Intercom
[CLERICAL]
Process incoming and outgoing mail Process incoming and outgoing faxes
In Office printing (including but not limited to office brochures, business and appointment cards)
Assist Doctor in personal or civic related correspondence.
Assisting in statement mailing
Assisting in recall mailing
Order supplies
Keep Manufacturers Safety Data Sheets current.
[OPTICAL & DISPENSARY]
Frame Styling, Adjustment & Repair
Keeping Optical stocked
Sanitizing Frames
Inventorying new product for optical
Use of Lensometer
[OTHER]
Office cleaning
Assisting any Team Member
Special assignments from Doctors, Practice Manager or Team Leaders
Job Type: Full-time
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Ability to Relocate:
- Harrisville, WV 26362: Relocate before starting work (Required)
Work Location: In person