This position is primarily responsible for assisting with frame and lens selection, optical orders, fitting, and dispensing of spectacles and processing of invoices and insurance claims.
The Optical Sales Associate reports to the Assistant Optical Manager-Bowden.
- Provides assistance with selection of eyewear to include fitting and measurements.
- Collects patient financial and demographic information.
- Determines eligibility for insurance materials and provides patients with guidance on appropriate selection.
- Reviews lab orders and invoices for accuracy prior to submission for payment.
- Processes invoices and insurance claims.
- Verifies the accuracy of all incoming eyewear orders to ensure quality within the guidelines of applicable ANSI standards.
- Cut lenses for frames with the edger as needed.
- Dispenses eyewear using proper optician protocols.
- Performs necessary adjustments to eyewear for proper fit.
- Maintains the dispensary.
- Performs routine maintenance and upkeep of optical equipment.
- Manages inventory in accordance with protocols.
- Provides guidance and instruction to optometry interns on how to operate a successful optical dispensary to include performing quality checks on orders taken by interns.
- Performs all other duties as assigned.
- Strong customer service skills.
- Strong communication and organizational skills.
- Ability to work collaboratively with others to achieve shared goals.
- Ability to provide quality care to customers.
- Ability to demonstrate sound judgment and attention to detail.
- Ability to maintain confidentiality at all times.
- Ability to work well under pressure.
- Ability to work effectively with individuals from diverse communities and cultures.
- Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.
- At least two (2) years of work experience as an Optician in optical dispensing.
- Experience working with electronic medical records.
- Experience in a work setting with medical office procedures and HIPAA compliance.
- Prior experience as an Optician in a teaching institution or private practice.
- ABO Certification.
- Fluency in Spanish.
- Must have a valid driver’s license with the ability to be insured through UIW’s vehicle insurance carrier.
- Must be at least 21 years of age.
- This position is primarily located at2547 E. Commerce Street, San Antonio, TX 78203.
- The work hours for this position area Monday-Friday9am-6pm and one Saturday
- per month 9am-4pm.
- Employee will have Sunday and one day off during the week (TBD) when scheduled to work a Saturday.
- UIWRSO personnel will be subject to the leave and holiday policies of the School of Optometry and its clinical services, which may differ from those of UIW.