Operator/Appointment Setter

Operator/Appointment Setter

Job Description and Scheduling:

The Operator/Appointment Setter will be responsible for working shifts Monday thru Saturday.

 Answer all Internet Leads pertaining to service appointment request and questions with the goal of setting Service appointments for the service department.

 Answers all incoming phone calls within a timely manor as well as assist the guest with information requested or direct them to the correct department.

 Schedule service appointments and assist the guest with any questions regarding their vehicle or maintenance questions.

 Log appointments, confirmation calls

 Work manifest list to schedule service appoints for outstanding recalls and service that needs to be done.

 Edit customer information when we receive updates.

 Assist with tasks specified by dealer management team.

 Benefits as described on Associate Handbook (received at hire & copy available in HR’s office)

Morning/Afternoon/Evening Shift
Saturday Hours

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Weekends as needed
• Weekends only

Work Location: In person