Operations Support Specialist

Capital ATMs USA, LLC is looking for a motivated, hardworking individual to provide technical support and monitoring of our portfolio of ATMs and Bitcoin kiosks. This entry level, part-time position includes troubleshooting/repairing ATMs & kiosks, communication errors, monitoring ATMs, installations and other tasks as assigned. Training will be provided as necessary. Successful candidates are cheerful, professional, reliable, enjoy troubleshooting issues, and being part of a small team. Candidates must have basic computer knowledge (understand PC components and their basic function) and have an interest in technology.

ESSENTIAL DUTIES AND TASKS:

· Troubleshoot, program, install and monitor ATMs in customer locations as well as in a business office/warehouse.

· Replenishment of media, at customer locations

· Perform related duties as business needs present themselves.

KNOWLEDGE, SKILLS & ABILITIES:

The competencies required for success in the Operations Support Specialist role include:

· Customer Focused

· Basic computer knowledge (components and connections)

· Troubleshooting ability

· Ability to proactively monitor ATMs for errors with minimal supervision (Training is provided).

· Always remain professional.

· Ability to multi-task and navigate computer applications quickly (basic office skills)

· Learn quickly when facing new problems and actively seek needed information from all available resources.

· Ability to take ownership of issues through completion as needed.

· Work well with others to solve customer issues.

MINIMUM QUALIFICATIONS:

· High School Diploma or equivalent (required).

· Strong technical, problem solving, and communication skills.

· Proof of good driving record and good credit

COMPUTER / APPLICATIONS SKILLS:

· Microsoft office suite; specifically, Excel.

WORKING ENVIRONMENT:

This work is performed onsite at customers’ business and in an office/warehouse setting. Daily contact with management and other team members. Work requires a calm, patient demeanor. Lifting/moving of 50 pounds or more (Necessary lifting equipment is provided).

Job Type: Full-time

Pay: $14.00 per hour

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Florence, AL 35630: Relocate before starting work (Required)

Work Location: In person