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Form of workJob Title: Coordinator, Service Center
Job Summary:
An Operations Supervisor produces maximum profile while providing excellent service to the customer. This individual oversees and is directly involved in more than one of the following operations: Dock, P&D, and Road, including, but not limited to, customer service, productivity, quality freight handling, claims prevention, load average and safety.
Job Responsibilities:
- Manages, plans, organizes, and directs all employees assigned to them.
- Manages and implements security and loss prevention procedures.
- Prepares and manages safety procedures in accordance with Company, OSHA, and DOT guidelines.
- Prepares and implements action plans to ensure the service center achieves planned productivity, load average, cube utilization, and service targets.
- Works with Central Dispatch to develop a linehaul plan to effectively and efficiently move freight to destinations within Company service standards.
- Schedules employees in accordance with hours planning, the company's run bid process, and service requirements.
Job Requirements:
- U.S. citizen or otherwise authorized to work in the U.S.
- Must be at least 18 years of age
- High school diploma or equivalent
- Must be currently located in the same geographic location as the position or being willing to self-relocate
- Individual must be organized, detail-oriented and have strong communication skills
- Previous dock operations or supervisory experience not required but preferred
- Bachelor's Degree not required but preferred
