Address
Form of work
SalaryInitial Posting Date:
03/28/2024 Application Deadline:
04/11/2024 Agency:
Department of Transportation Salary Range:
$3,135 - $4,821 Position Type:
Employee Position Title:
Operations Program Support Specialist Job Description:
Administrative Specialist 1 – Operations Program Support Specialist
Oregon Department of Transportation
Delivery & Operations Division – Maintenance & Operations Branch
Administrative Services Section
Oregon Department of Transportation
Delivery & Operations Division – Maintenance & Operations Branch
Administrative Services Section
Salem
The role:
Join our team as an Operations Program Support Specialist where you will assist the public with their inquiries about ODOT’s traveler information systems like the TripCheck website and 511 phone system. You will also provide administrative assistance for the System Operations & Intelligent Transportation System (ITS) and system testing for ITS software. Apply today!
We encourage people from all backgrounds to apply for our positions. We hope you’ll join us on our path to increasing diversity, equity, inclusion and belonging through
our values, commitments, strategies and actions
. Before applying, visit our
applicant information website
to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.
A day in the life:
- Act as primary point of contact for public inquiries about the TripCheck webpage and provide answers to emailed questions from internal and external customers about the website.
- Monitor operations of TripCheck systems, check data quality, gather and develop reports, perform system testing and document results.
- Create and process purchase orders while working within procurement rules and policies.
- Process and review vendor payments for accuracy and completeness.
- Provide general administrative assistance to the System Operations & ITS Unit.
- Manage maintenance and record keeping for inventory and fleet vehicles.
- Coordinate duties and back up other branch administrative staff in providing efficient, seamless business and office aid functions.
- Complete and distribute tow letters.
- Work is performed independently in an office environment with daily use of a computer.
- Hybrid work options available after trial service with the potential of remote work up to 2-3 days a week!
- To request a copy of the position description, which includes all duties and working conditions, please emailODOTRecruitment@odot.oregon.gov.
What’s in it for you:
- Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more.Learn moreabout working at the Oregon Department of Transportation and thebenefitswe offer.
- Competitive benefits packages which can be estimated using ourcompensation calculator.
- Comprehensive and equitable base salary offer within the listed range based on your experience, skills and education. The salary range listed is the non-PERSparticipating rate. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6%. Please review theClassification and Compensationpage for more details.
- Public Service Loan Forgivenessopportunity!
Want to know about new job postings?
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to receive weekly email notifications! Minimum qualifications:
Two years of secretarial or basic administrative support experience that includes records processing, generating documents, and gathering and sorting data;
OR
An associate degree in general office occupations and one year of experience with records processing, generating documents, and gathering and sorting data;
OR
An equivalent combination of education and experience.
What we’d like to see:
If you have these attributes, let us know in your application materials! It's how we will choose whom to move forward! You do not need to have all these qualities to be eligible for this position. We may also use transferable skills, experience, education and alignment with
ODOT values
to help us decide who will move forward.- Strong organizational skills and the ability to handle multiple tasks with competing deadlines.
- Experience performing work that requires attention to detail.
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Proficiency with office software, computer applications, shared platforms and virtual meeting apps such as: Microsoft Office Suite, SharePoint, Adobe and Microsoft Teams.
How to apply:
- Complete the following required steps:
- Fill out the application or attach a resume. Please contact the recruiter under the ‘Need help?’ section if you have any questions about how to fill out the experience fields or to attach a document. Your submitted experience fields or attached resume must include dates (MM/YYYY) for each employer.
- Attach a cover letter. Your cover letter should clearly demonstrate how your experience and training relates to the qualities that you have under the “what we’d like to see” section above.
- Your cover letter must be limited to no more than two (2) pages.
- Please address your cover letter to Leann McCormick, Maintenance & Operations Branch Business Manager.
- Generic cover letters that do not address the qualities that you have under the “what we’d like to see” section may receive lower scores than those that addressed the desired qualities.
- You must upload your cover letter in the ‘Resume/Cover Letter’ section of the application.
- Complete questionnaire. Answer the checkbox-style questions before submitting your application.
- After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are a current State of Oregon employee, the tasks will come to your Workday inbox.
- If you are a veteran, you may receive preference. Thetask to upload your documentswill be available after you submit your application. For privacy reasons, please do not attach your military service document(s) to your application or combine it with any other required document attachments.
Need help?
- For questions, call 971-345-1967 or emailODOTRecruitmentJS@odot.oregon.gov.
Additional information:
- The salary range for this position will be truncated as of April 1, which will impact the minimum salary for this classification. The new monthly salary range on April 1 will be $3,438-$4,821.
- We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension]. We are also unable to proceed with Curricular Practical Training (CPT) program requests.
- We may use this recruitment to fill multiple or future vacancies.
- We will conduct name-based and fingerprint-based criminal background checks on final candidates under consideration for this position. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.
- You will be represented by the Association of Engineering Employees of Oregon (AEE).
ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.
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