Operations Manager

Do you have a strong vision of what the future of modular building might look like? Do you thrive on providing great customer service? Consider joining this booming industry with the talented team at Mobile Modular. Our high-quality, unique, cost-effective solutions put us at the forefront of the market, meeting even the most critical needs of today. Our solutions span applications across healthcare/medical, education, business, residential development and construction, retail and much more. As a division of McGrath, we see the potential not just in our product but in our people, too.

“A Day in the Life”

Mobile Modular Management Corporation is a modular building industry leader. Our business is renting and selling modular buildings to education and commercial markets throughout the United States. We are currently looking for a Branch Operations Manager in our Spokane, WA facility. In this role, you will report to the Regional Operations Manager and will be responsible for providing customer service, administrative and sales support, and scheduling the delivery, installation, and removal of modular buildings and other rental products. In addition, you will also supervise office and production employees that perform repairs and prepare our modular buildings and containers for rental to customers. This is a career opportunity for a leader with a solid work ethic, exceptional character and a dynamic personality.

“What You’ll Do”

• Lead the operational efforts. Specific areas include logistics, customer service, contracts, billing, receiving, accounts payable, purchase orders, and project coordination.
• This is a “working manager” leadership position having oversight of the production employees; the person selected will also execute day-to-day operations responsibilities.
• Execute day-to-day operations and administrative responsibilities for the Richland, WA location.
• Work closely with our sales staff and management to best support our clients and our company.
• Develop strategies and tactics for identifying and implementing “best practices” for the branch.
• Develop relationships with key customers and vendors for the company.
• Manage vendor base for on-site operations and implement policies and procedures designed to provide excellent service to our customer base and enhance our vendor partnerships.
• Mentor and train office staff and production team members to be as productive as possible. Establish and implement programs to proactively grow production staff both personally and professionally.
• Ensure compliance and support of our safety policies with all staff members and visitors on site.
• Work with sales to help increase company market share in established and new market segments. Assist in developing new products and ancillary services to existing and new clients.
• Manage equipment purchasing process and assist with sales decisions to optimize rental fleet utilization
• Develop strong relationships with subcontractors for transportation, installation, and service in the marketplace. Standardize practices among our vendors and consistently improve our business processes.

“Must Haves”

• 3 plus years experience in operations supervision or similar role
• High energy, flexible and able to execute in a fast paced, very diverse environment
• Capacity to lead and manage autonomously and as a team member
• Track record of hands-on success
• Excellent verbal, written, interpersonal and negotiation skills
• Effective project and time management skills
• Experience in utilizing financial metrics to manage costs
• Excellent attention to detail

• Ability to handle multiple responsibilities
• Leadership/Supervisory experience
• Bi-lingual (Spanish/English) a plus
• PC proficiency in MS Outlook, Excel and Word Required, and PowerPoint a plus
• Valid Driver’s license

“Perks”

• We value our employees' Quality of Life, and when it comes to mental health, recovery, and self-care, there is no one-size-fits-all approach that is why we provide resources where employees can find information on several wellness topics like nutrition, exercise, emotional health, and more!
• We offer a variety of benefits that offer you flexibility and choice, a simple selection experience, and the ability to take control over your benefit spending.
• 401(k) Retirement Plan with Company Match.
• We all need to rest and recharge that’s why in addition to vacation and sick time we also offer considerable company-paid holidays!
• We also offer HSA, FSA, EAP and Pet Insurance!
• It’s a great place to work where you are given the space to share ideas and opinions and the bottom-line is “YOU” matter!

The specific pay rate and level, if applicable, will depend on the successful candidate’s qualifications and prior experience.

A Message from Our CEO, Joe Hanna

At McGrath, diversity and inclusion are important to our culture and core values. One of our core values is that YOU matter. This means everyone in the company, inclusive of race, color, nationality, gender, orientation, and all else. You are all important and critical to our operations and success. I believe cultivating a culture that is inclusive and embraces everyone is the right thing to do and as your leader, I’m committed to making this happen.

The pre-employment screening process includes social security verification, criminal background check, drug test and a motor vehicle record will be processed as well. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability and any other legally protected status.

Our company uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .

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