Operations Manager

Bullies suck. Our law firm exists to do something about it.

In the process, we always try to show up with Compassion, Grit, and Poise. If this resonate with you, please keep reading!

Our fast-growing Wyoming law firm is looking for an energetic integrator to join our team—in Casper, WY or remotely anywhere in the US—for a rewarding long-term opportunity!

Are you a client-focused professional who values both autonomy and the opportunity to work alongside an established team of high-performers? If so, we’d like to connect!

We are building our business and want to help you build a life-giving career in the process. We want to add to our incredible team and are eager to reward and incentivize the right person who helps the firm push forward with its history of first-class results and aggressive growth. Even throughout the COVID-19 pandemic, we have grown rapidly and are committed to finding as many folks as possible who need our help.

You should have previous experience as a director of operations, professional legal administrator, or COO for a company that does over $5mm in revenue per year. You should be passionate about helping our clients find justice and also excited by the personal and professional opportunities that come from working for a fast-growing law firm.

If this sounds like you, apply today!

PS: If you want to hear directly from our owner about this position, check out this video: http://tiny.cc/up-level

$100,000+

We love the work we do, but litigation is challenging and demanding. This is a fast-paced job and will require solid organizational skills and the ability to multitask. You will report directly to and collaborate with the firm owner. But as an experienced professional, you should also value the opportunity to work independently.

We are committed to professional development and showing appreciation to everyone who makes a valuable contribution to our team. If you are hired, you will work with a team of conscientious and loyal people who work hard to do the job right the first time and take pride in the work we do.

Finally, we are a firm of trial lawyers. There are always new techniques and strategies available to the ambitious, curious, and persistent legal team. Our lawyers are committed to investing time to read about and learn how to keep becoming the best trial lawyers we can. Because of this, we intend to hire an ambitious and conscientious operations guru who will take the same approach to building and growing an efficient kick-ass legal enterprise.

You need to be comfortable doing this stuff:

• Supervise team members to ensure deadlines are met and give timely feedback as needed.
• Perform audits and spot-checks of all team members to ensure policies and procedures are being followed and functioning as intended
• Collaborate with the firm owner to identify systems that need to be created or improved and to optimize the use of technology and other resources to ensure fast consistent growth
• Track metrics (hiring, financial, marketing, sales, and case outcomes) and create reports
• Oversee vendor and contractor relationships to ensure vendors and contractors are delivering the value they promised
• Oversee timekeeping and billing functions
• HR management and assisting owner with hiring, onboarding, and talent optimization
• Ensure cases move through the workflow pipeline at the right pace and the tasks are being completed by each department on time

• A boss at tracking KPIs and metrics and analyzing that data to drive decisions and growth
• Skilled manager of team members to ensure they consistently follow policies and procedures and meet their deadlines and KPIs.
• Ability to multi-task in a fast-paced environment while staying organized, accurate, and thorough
• Wizard at identifying the next thing needed to maximize value you provide to the business
• Adept at making decisions that support firm guidelines authoritatively and quickly.
• Diligent and driven to finish projects efficiently
• Superb written and verbal communication skills
• Full of initiative
• Top-notch problem solver
• Comfortable with computers and learning new technology or software
• Prefer 3+ years experience as a Director of Operations, Professional Legal Administrator, or COO for company with $5mm+ of revenue
• Prefer MBA or equivalent degree

In all we do, we are guided by three key characteristics or core values:

• Compassion: We understand legal problems create life problems and care enough about our clients to tackle both.
• Grit: We have the passion and perseverance to finish whatever we start.
• Poise: We are good-humored and gracious—especially under pressure.

We believe our clients should be empowered to rise up against big insurance, corporations, and the government to protect their freedom, financial futures, physical well-being, and peace of mind. We believe there is a better way to help hurting people through the upfront relationships we build and the downstream results we fight for every day.

We crave honest communication. This ensures we help everyone on our team create the lives and careers they want while empowering our clients in the process.