Operations Manager

Operations Manager will oversee the day-to-day operations of multiple concepts within the business, including the supervision of managers and staff, financial direction and health of the business, and execute world-class-leading food, beverage and service programs.  Must have a strong financial and analytical background with extensive experience in hospitality, service and wellness.  Will work closely with managing partner, head chef, and ownership to execute strategy and deliver an exceptional product and guest experience.  Ideal candidate values attention to detail, is solution oriented, and consistently implements and reinforces operational standards, procedures and systems while improving existing processes/operations.  Candidates must liaise with the Managing Partner and to ensure quality and consistency, while maintaining a positive floor presence that inspires exceptional hospitality and service. 

Essential functions include but are not limited to:

• management of all COGS, labor costs, payroll, accounts payable, employee recruitment, manager and staff development/management
• overseeing private events, guest relations, marketing, beverage program, wellness retail business
• ensuring all health codes are met and held to the highest standards

Qualifications

• Minimum 5 years experience in full service restaurant management and operations 
• Fine dining experience and service preferred 
• Drive critical path from construction until grand opening
• Proven Leadership ability and clear management succession path within hospitality
• Experience with scheduling, budgeting, and forecasting 
• Knowledge and experience with various POS systems (Toast, etc.)
• Building SOP and systems experience; ordering, inventory, costing, reservations, memberships, retail strategies, etc. 
• Ability to effectively manage a team and delegate responsibilities 
• Entrepreneurial attitude and proactive approach to management   
• DOH food protection certified