Operations Manager

Job Summary
Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the Operations Department. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand systems. Organizing the production budget in collaboration with the Production Director. The operations functions will encompass approximately 80% of the entire position. The Operations Manager will perform sales functions to the products that we manufacture and will encompass approximately 20% of this position. The Operations Manager will coordinate the sales activities with existing and new customers.
Roles and Responsibilities

• The Operations Manager will review qualified candidates and provide guidance with the hiring manager and assist in the selection of the candidate that are aligned with the company's values including safety, quality, reliability and accountability. The OM will identify pivotal skills sets needed in each position to ensure the potential candidate meets the expectations.
• The OM will work with the Financial and/or other stakeholders to ensure we are meeting the fiscal responsibilities of the facilities and within our budgetary principles. The OM will be fiscal responsibly for the overall operations of our facilities including labor, materials, and processing. Identify opportunities for cost-saving initiatives throughout the organization.
• Review and understand the processes of the facilities and how they interact and are dependent on each process. Review the processes for continuous improvement and have an understanding on nonconformance, inspections, root causes, corrective actions, and quality management systems/strategies. Review existing operational policies and procedures to foster a culture for continuous improvement and effective workflows.
• The OM ensures that safety programs are being implemented and provides a safety culture that is valued throughout the organization. The OM ensures training being conducted and determines employee competency and ensures compliance through monitoring and evaluation.
• The OM is proactive in the functions of the Operations Department including the knowledge of the equipment that allows the Operations Manager to critically think regarding the use and maintenance of the equipment. Participate in continued education in Operations and related fields.
• The OM needs to be proactive in providing preventive, predictive and regular maintenance to the operations. This includes identifying critical processes/equipment and understand the opportunity costs of maintenance such as preventive and predictive maintenance strategies.
• Manages inventory levels to ensure adequate supply of raw materials and finished products. Ensure the inventory tracking systems are accurate and provide checks and balances within the system to ensure this accuracy.
• The OM must establish relationships with outside vendors to ensure effective contract pricing and customer service and be transparent with vendors including having difficult conversations as applicable. The OM must influence vendors in the areas of logistics, equipment, and/or other critical processes throughout the organization.
• Develop and implement production plans to meet the company's demand and quality standards including production metrics and Key Performance Indicators to ensure targets/expectations are met or exceeded.
• The OM services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedules to call on existing or potential sales outlets and other trade factors.
• The OM will evaluate the sales strategy to maintain/increase existing and potential sales by working with leadership team and the Executive Director, Sales.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional organizations.
• Travel could include traveling to vendors or potential customers.

Knowledge, Skills and Abilities Required:

• Bachelor's Degree in Business Administration or any relevant field
• The OM must have excellent communication skills, including the ability to have difficult and adaptive conversations with the sales team and customers. Be proactive in communication and have the ability to influence others for win-win solutions, maintain self-confidence and show empathy.
• The OM must demonstrate strong emotional intelligence that includes self-awareness, self-regulations, and understanding of what motivates other people and how to collaborate cooperatively with the team. Utilize and understand strengths of the team and/or other stakeholders to increase teamwork efficiency and performance management.
• Be able to provide a culture for employee and organizational growth by valuing differences, fostering creativity, and promoting e a positive culture. Identify engagement strategies to assist in recruiting and retention strategies.
• Our Company prefers the candidate to have knowledge in either the construction/wood industry, sawmill operations, and/or manufacturing.
• The OM must have critical thinking skills and understand unintended consequences on decision making and have the understanding of opportunity costs not making decisions.
• Be proficient in Microsoft Office 365 products and be able to provide effective presentations skills to employees and/or all stakeholders. Understand CRM software and report writing and/or variables and data science to assist in meeting the goals and objectives of the company.
• Positive attitude and wiliness to approach issues with a problem-solving mindset

Pay Details: $75,000.00 to $80,000.00 per year
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.