Operations & Maintenance Manager

Port Discovery Children's Museum, one of the top Children's Museum in the United States and a top cultural institution in Baltimore's Inner Harbor, is seeking a skilled and motivated individual to join our Maintenance team as our Operations & Maintenance Manager. The Museum provides experiences that ignite imagination, inspire learning, and nurture growth through play.

Summary of the Job:

The Operations & Maintenance Manager helps us achieve our mission of providing a safe, smart place to engage in child-driven playful learning. This position is responsible for managing a team of 3 to 5 technicians, as well as identifying, planning, managing, and delegating exhibits and building repairs for short-, medium-, and long-term schedules. This position is categorized as "Essential Services" and must be available for on-site work in inclement weather.

This is a full time 40-hour per week position, with a Monday to Friday schedule. The museum can be open as many as 7 days per week. Therefore, we are looking for someone that is flexible for special events, weekends and evenings if necessary.

The salary range for this position is $65k to $70k, based on experience.

Sampling of Responsibilities & Duties:

• Adherence and support to the overall mission of Port Discovery to provide unique opportunities and high-quality experiences that make play accessible, educational, and fun for all; specifically, how it relates to operational excellence of out 90,000 square foot museum.
• Supervise full Technician Team, setting daily to long-term schedules and tasks.
• Develop annual maintenance plans, schedules, and improvement plans/projects.
• Log repair requests / issues in the Asana tracking system and monitor project statuses, prioritizing and resolving issues.
• Diagnose and resolve repair issues, using manuals or innovative solutions as needed.
• Address urgent repair requests from the museum floor.
• Supervise and work side by side with team members with complex repair projects.
• Delegate design/fabrication tasks to address recurrent maintenance or safety issues.
• Enhance and maintain workshop safety to meet OSHA standards.
• Work with Museum Leadership to identify and address exhibit and building maintenance areas for improvement.

Essential Qualifications:

• Associate degree; trade school certificate; BA or BS in project management, engineering, design & fabrication or related field; or commensurate work experience required.
• 6 to 10 years of relevant professional experience required.
• 2 or more years of management experience required.
• Proficiency in carpentry, metal work, plastics, AV systems, electronics and/or electro-mechanical repair required.
• Familiarity with HVAC, plumbing, and general maintenance procedures required.
• Extensive experience with a variety of maintenance tools and repair procedures required.
• PMI certification a plus.
• Experience with sculpting and molding materials like foam, resins, and silicones a plus
• Strong interpersonal, relationship building, and problem-solving skills.

Port Discovery provides you with the opportunity to make a difference in the community and in the lives of children. Additional benefits include:

• Free parking
• Free admission to the Museum for family
• Group medical, dental and / or vision insurance options
• Vacation, personal and sick leave
• Retirement savings with Museum match after 6 months
• Museum provided life and disability insurance, as well as EAP, travel assistance and grief counseling support

Physical Demands and Work Environment:

• Frequent standing and walking, moving about the Museum building.
• Occasional sitting for administrative / desk work, as well as use of normal office equipment.
• Ability to frequently lift and/or move up to 50 lbs.
• Climbing and crawling through tight spaces.
• Use of ladders and lifts to high elevations; ascend and descend scaffolding and stairs; carry equipment and supplies throughout the building. Fear of heights or confined spaces could create a significant hardship.
• Use of light power tools and operation of machinery.
• Requires protective clothing and equipment during exposure to machines, dust, chemicals and solvents.
• Most work must be conducted on-site; very limited remote opportunity.

Send us your resume and cover letter, and let's start this journey together!

To learn more about Port Discovery Children's Museum, visit https://www.portdiscovery.org/. Port Discovery is an Equal Opportunity Employer.

Port Discovery Children's Museum conducts a criminal background check after a conditional job offer.