Operations Leadership Intern

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
Experience firsthand what it's like to lead a retail team within a Signet field location. As an Operations Leadership Intern, you will gain exposure to the Store Manager role. You will work closely with other managers and team members to develop an understanding of how Signet's retail business works and what it takes to excel in a management role. You will be introduced to all aspects of the store's business. You will learn how our leaders create a superior guest experience, maximize labor utilization and drive operational performance within the team. You will work alongside store leaders and team members while you lead and support the execution of daily operations. Interns will have regular basis touch bases to ensure a meaningful experience.
Responsibilities:

• Gain experience in people management by learning to motivate and engage a team, address team member concerns and removing hurdles to operational success.
• Deliver a superior customer experience by building experience in guest engagement, problem-solving and resolution.
• Assist in operational excellence by spending time on the store sales floor amongst team members and aligning the team on daily business priorities.
• Build leadership by working alongside a Signet store manager to gain insight on the skills needed to lead a high-performance team.
• Perform any other tasks as assigned by the Field leadership team.

• Pursuing undergraduate program in business, retail management or a business-related field.
• Minimum GPA of 3.0 & Minimum of one letter of recommendation from a college professor or manager/executive in the business field.
• Experience in a retail setting preferred.

• Fulltime (40 hours/week) Summer Internship
• Ability to commute to Akron, OH is required.