Operations Floor Systems/Network Technician

Operations Floor Systems/Network Technician
Job Category: Engineering and Technical Support
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
What You'll Get to Do
CACI has an exciting and immediate opportunity for Operations Floor Systems/Network Technicians to support the USAF Network Operations Security Center (NOSC). This position works at the customer on-site Tier 3 support location at Shaw Air Force Base in South Carolina. This is a shift work position in a work center providing 24x7x365 support.
Shaw AFB is conveniently located. A 2-hour drive to the north gets you to Charlotte, NC, to the east is Myrtle Beach, and Charleston, SC is to the south. You'll have access to big city excitement, a quiet beach walk or small town Southern hospitality.
If you want to use your advanced IT skills to support national security then this is the job for you. You'll get to use leading edge technology as you sustain and defend the networks our Air Force warfighters use in the CENTCOM theater. From a career perspective, this program provides opportunity for upward and lateral mobility, by moving up to positions of increased responsibility or moving laterally across work centers to apply your expertise in other disciplines.
More About the Role

• Provide 24/7 Tier 1 enterprise IT help desk technical support to deployed users.
• Troubleshoot and implement solutions to resolve incidents and problems on supported Systems/Network infrastructure, to include enterprise-level routers, switches, servers, firewalls, proxies, and caching arrays.
• Monitor Systems/Network performance metrics and trends to identify substandard performance and anomalies.
• Escalate complex Systems/Network performance, bandwidth and security issues and incidents to senior engineers/SMEs (Tier 2 and 3) for analysis and resolution.
• Operate network intrusion devices and information assurance tools.
• Provide oral and written briefs, presentations, and professional reports to Government senior leaders and decision makers.
• Provide on-call support after hours, on weekends and holidays.
• Develop and review detailed or complex technical documents.

You'll Bring These Qualifications

• Ability to obtain an Interim Secret clearance prior to start date.
• Associates in related field and 3 or more years' experience; OR 5 or more years' of relevant experience.
• Relevant experience
  • Must possess experience and demonstrate an understanding of Microsoft server installation, roles, active directory, storage, performance management, and maintenance.
  • Firewall experience
• DoD 8570 IAT II Baseline Certification (Security+ CE, CCNA-Sec or equivalent).
• Completion of additional Professional Certifications.
  • CCNA
  • ITIL Foundation within 60 days of your start date

These Qualifications Would Be Nice to Have

• Experience working in DoD, Air Force, and local base environments

What We Can Offer You:

• We've been named a Best Place to Work by the Washington Post.
• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
• We offer competitive benefits and learning and development opportunities.
• We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities.
• For over 55 years, the principles of CACI's unique, character-based culture have been the driving force behind our success.

Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.