Operations Coordinator

ABOUT US

With the exception of immigration detention facilities, the United States lacks a formal system to address the needs of asylum seekers and other underserved newcomers. AsylumWorks was created to bridge this gap.

Founded in 2016, provides culturally and linguistically appropriate services to help newcomers meet their basic needs, participate in immigration legal proceedings, and access opportunities needed to integrate into their new communities. Direct client services are free and available to individuals and families living in Maryland, Washington, D.C., and Northern Virginia, regardless of language, country of origin, race, religion, sexual orientation, or gender expression. To scale our impact beyond the National Capital Region, AsylumWorks creates and shares expert tools and training resources to support newcomer-serving organizations nationwide.

JOB DESCRIPTION

AsylumWorks is seeking a full-time Operations Coordinator to provide administrative support to several direct service initiatives and back-office functions. This position will be supervised by the Chief of Staff. AsylumWorks is a hybrid workplace; this position may work from home up to two days a week.

WHO WOULD BE A GOOD FIT FOR THIS ROLE?

You are seeking a role that can leverage your organizational and administrative skillset. You are enthusiastic about the provision of direct services but prefer to support a mission-driven organization in the back office to support the organization to be efficient, effective, and equitable. You want to work for an organization that can make a pivot in a month, not a year. You are looking for a role that allows you to lean into your strengths in project coordination and hope to learn more about the inner workings of a growing nonprofit organization.

RESPONSIBILITIES

• Serve as the central point of contact between volunteers and staff, including training volunteers and surveying their experience
• Support event planning and outreach for client programming
• Facilitate emergency cash assistance distribution to clients
• Assist with employee onboarding and technology training (Google Suite)
• Form and maintain partnerships with volunteers to stock community resources at the AsylumWorks Community Co-op
• Compile and review employee timesheets
• Track office supplies & kitchen inventory weekly; manage facilities
• Organize quarterly staff events and celebrations
• Provide technical support to virtual trainings on Zoom, review decks
• Oversee FedEx, UPS, and USPS shipments
• Respond to general email and phone external inquiries
• Provide logistical support for quarterly board meetings
• Coordinate bookkeeping
• Support special projects as they arise

REQUIREMENTS

• Bachelor’s Degree in a relevant field preferred;
• 1+ years experience in event planning and coordinating event logistics;
• Previous experience as an executive assistant helpful;
• High proficiency in Google Suite and associated applications (Drive, Docs, Sheets, Slides, Admin Console);
• Ability to work collaboratively in an interdisciplinary, multicultural setting;
• Able to smoothly juggle a variety of different projects with similar deadlines;
• Highly detail oriented;
• A demonstrated awareness of cultural humility;
• Strong interpersonal communication skills;
• Proactive, “can do” attitude;
• Fluency in English;
• Must be able to lift up to 20lbs (ex: packages, office supplies);
• Must be eligible to work in the U.S.; and
• An inherent desire to improve, create, and problem-solve.

SALARY

$48,000-52,500 commensurate with experience.

BENEFITS

AsylumWorks provides many benefits to full-time, salaried staff, including:

• 100% Employer-Paid CareFirst Medical Insurance Plan with a vast network of coverage throughout DC, Maryland, and Virginia;
• Employer-subsidized Guardian Dental and Vision Insurance;
• 15 days of vacation leave per year in Year 1;
• 11 days of paid time off for Federal Holidays and the day after U.S. Thanksgiving;
• Paid time off for AsylumWorks Winter Break office closure the week between Christmas Day & New Year’s Day;
• 2 Personal Days per year;
• 10 Medical/Sick Leave Days per year;
• DC Paid Family Medical Leave eligibility for parental leave, pre-natal leave, and extended family sick leave; and
• Generous monthly tech stipend to cover costs related to mobile phone usage, data, and work-from-home equipment.

HOW TO APPLY

Applicants must send a resume and a cover letter to careers@asylumworks.org with the subject line: Operations Coordinator. LinkedIn EasyApply applications require a cover letter submitted via email to be considered complete. Complete applications will be reviewed on a rolling basis beginning on March 18th, 2024.

A Note to Potential Candidates: Studies have shown that women, immigrants, people of color, and members of the LGBTQ community are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description.

AsylumWorks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job Type: Full-time

Pay: $48,000.00 - $52,500.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Washington, DC 20009: Relocate before starting work (Required)

Work Location: Hybrid remote in Washington, DC 20009