Operations Clerk

Title: Clerk, Operations

Status: Full-time

Reports To: Terminal Supervisor

Location: Avondale - New Orleans, LA

Avondale Global Gateway is a 254-acre former shipyard on Mile 108 of the Mississippi River, redeveloped into a multimodal logistics terminal with significant warehousing and storage capabilities. T. Parker Host acquired Avondale in 2018 from Huntington Ingalls Industries and has since reestablished its iconic prominence into a model of ingenuity. Avondale Global Gateway is a historic property with four docks and over one mile of waterfront, uniquely accommodating ships, barges, rail and trucks. This facility offers immediate access to the regional and interstate highway system and is positioned at the interchange of six Class I railroads, creating the ability for cargo to be distributed in all directions.

Avondale Global Gateway has become integral to HOST's continued efforts of shifting the transportation paradigm and rethinking how cargo moves - providing exceptional service and solutions to our customers.

Position Summary: The Operations Clerk will be working with a myriad of personalities in a fast-paced in and outside environment where daily activities will vary widely at our Avondale location. The Clerk will be responsible for verifying and maintaining accurate records for incoming and outgoing shipments supporting the Traffic and Operations department. The Clerk will also work closely with the operations and customer service departments to ensure customer satisfaction and validate physical cargoes via all different modes of transport.

In this position, the team member could also be responsible for overseeing trucks as they enter the facility while recording all necessary data accurately and efficiently within the scale house as required.

Essential Responsibilities and Duties:

• Examine cargo and compare with records, such as manifests, work orders, bills of lading, invoices, or orders, to verify accuracy of incoming or outgoing shipments.
• Physically inspect the goods, verify, validate (scanning as necessary)
• Prepare or execute documents, such as work orders, work logs, bills of lading, and shipping orders to route materials.
• Understand shipping methods for materials, using knowledge of shipping procedures, routes, and methodologies.
• Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and recordkeeping purposes.
• Work with the customer service team to rectify problems, such as damages, shortages, and nonconformance to specifications.
• Assist in stock check processes.
• Guards entrance gate of industrial facility
• Answering phones to customers and drivers in the scale house as required
• Opens gate to allow entrance or exit of employees, trucks, and authorized visitors
• Checks credentials or approved roster before admitting anyone
• Records data on trucks or other carriers entering and leaving
• May perform maintenance duties
• Other duties as assigned.

Education, Knowledge, Experience, Skills and Abilities Required:

• Strong administrative and organizational and mathematical skills
• Computer skills in Microsoft office products recommended
• Good interpersonal and communication skills
• Must be able to multi-task and prioritize, work independently, be extremely detailed oriented, and forward thinking
• Must be adaptable in the inside and outside work environments and a team player
• Must be able to manage the varied tasks associated with multiple projects and the ability to manage conflicting deadlines
• Must have a superior customer service and collegial attitude "and an I CAN DO" attitude
• Must be able to work up to 12 hour shifts, including nights, weekends and holidays.

Physical Requirements:

• Must meet "fit for duty" requirements upon job offer (pre-employment physical and drug test)
• The employee must meet physical requirements including but not limited to, walking, stooping, kneeling, crouching, crawling, climbing up/down ladders and stairs, negotiating uneven and moving surfaces
• Must be able to work in difficult conditions with exposure to all weather conditions (rain, ice, snow, wind, heat, etc.)
• Ability to lift up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

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Skills & Requirements Qualifications