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SalaryOverview:
This is a full-time remote position. Candidates must have open availability Monday - Friday 8am-5pm (EST/CST preferred).
Pay starting at $19/hr. Responsibilities:
LEARN Behavioral is an Equal Opportunity Employer. Candidates must be presently eligible to work in the United States.
The Operations Associateis responsible for supporting the day-to-day operations of the LEARN Autism Division. As a member of the Central Operations team, the Operations Associate will interface with other departments to ensure effective and efficient delivery of our autism services.
This is a full-time remote position. Candidates must have open availability Monday - Friday 8am-5pm (EST/CST preferred).
Pay starting at $19/hr.
- Provide support to clinical staff on use of operational systems via phone, email, teleconference, and in-person
- Prepare and validate data in operational systems for internal and external audits
- Assist with the maintenance and distribution of client records in accordance with HIPAA regulations
- Run reports on operational metrics
- Attend regular meetings with Operations Manager
- Serve as a “floater” to other departments within the autism division
- Perform other related duties and responsibilities as deemed necessary, including participation in special projects and meetings
- Bachelor’s Degree or equivalent preferred
- A minimum of two years customer service experience
- Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Excellent customer service skills, self-motivated, self-starter, well-organized and detail-oriented
- Strong written and verbal communication skills
- Proactive, with a proven ability to anticipate needs and respond appropriately and in a timely manner
- Strong problem-solving and critical thinking skills
- Excellent multi-tasking and prioritizing abilities
- Physical Requirements:
- On occasion, must be able to travel to multiple locations including on and off site for meetings, seminars, team building activities, and trainings.
- Must be able to lift, push, and pull a minimum of 35 pounds.
- Must be able to grasp, seize, hold and turn objects; reach over head and at above or below shoulder level to retrieve or utilize materials; pull, push, open and close drawers, cabinets or doors.
LEARN Behavioral offers competitive compensation and a comprehensive benefits plan, including 401(k), personal time off, paid holidays, and tuition reimbursement.
LEARN Behavioral is an Equal Opportunity Employer. Candidates must be presently eligible to work in the United States.
