Position: Operations Assistant
Location: Commerce, A
Job Type: Full-Time
Established in 1996 in Charlotte, NC, SOLID® Surface Care, Inc. stands as the nation’s largest self-performing facility care company. With a focus on science-based cleaning and enhanced disinfection expertise, SOLID is dedicated to environmental consciousness and extending the lifespan of every surface. Our well-trained teams deliver top-tier cleaning, disinfecting, restoration, and maintenance services for both hard and soft surfaces, ensuring a best-in-class client experience every time.
Responsibilities
As an Operations Assistant, your primary role will be to support our Operations & Sales Management teams. Responsibilities include:
- Assigning technicians to work orders
- Reviewing hours worked before submission to payroll
- Scheduling work with clients
- Maintaining key access for client sites
- Running reports for labor and variance projects
- Maintaining the office, including answering employee questions
About You
We're looking for candidates who possess:
- Strong team management experience
- Strong business acumen and basic accounting skills
- Strong interpersonal skills and excellent communication
- Ability to adjust quickly to new processes and procedures
- Ability to work in a fast-paced environment with minimal supervision
- Ability to interface effectively at all levels internally and with clients
- 3+ years’ recent experience in an administrative operations role in a similar environment
- Prior experience working with enterprise and accounting management software (i.e., Salesforce)
- Recent experience managing complex workforce scheduling in a fast-paced environment
- Advanced Proficiency in Microsoft Office applications, heavy data manipulation in Excel
- Strong organizational & time management skills with exceptional attention to detail
- Exceptional interpersonal communication skills and strong business acumen
- Exhibit self-motivation, be self-directed, and steadfastness
- No travel required
Don't miss this opportunity to join a dynamic team dedicated to excellence! Apply now to become an integral part of SOLID Surface Care, Inc.'s mission to deliver unparalleled service and care.
Join us at SOLID, where we're committed to developing expertise, fostering a supportive culture, and achieving excellence in all we do!