Opentext (Xecm) Si And Application Administrator - Specialist I - Contractor

OpenText Extended Enterprise Content Management (xECM) System Integrator and Application Administrator - Specialist I - Contractor

Join BizFirst as a OpenText Extended Enterprise Content Management (xECM) System Integrator and Application Administrator - Specialist I - and support our customer’s OpenText Extended ECM suite, where all new OpenText solutions are hosted . At BizFirst, a US-owned and operated full-services talent staffing firm, we offer tailored staffing solutions spanning traditional contingent recruitment, subscription-based RPO, and on-demand contract staffing. Joining BizFirst means joining an elite talent network focused on IT and engineering, with opportunities for full-time, long-term positions boasting competitive pay and unparalleled career advancement.

This position is a 100% remote role.

What you will do

The Contractor shall serve as a Specialist (OpenText xECM System Integrator) working for the Manager of the Enterprise Information Management (EIM) Unit, Technology Department, which is responsible to provide a standardized, scalable, and secure information management platform to manage the protected information needs of the Agency. The Contractor will be responsible to implement information enterprise management strategies and work closely with other technical teams within the Technology department to address OpenText platform architectural and technical requirements. The Contractor must have strong experience in and the ability to design, document, and implement integrated OpenText xECM technology solutions The Contractor shall work in a large corporate environment and under aggressive timelines supporting multiple concurrent projects.

The Contractor must be highly skilled, knowledgeable, have a deep understanding of OpenText core technologies, system integration principles, and the ability to administer and optimize the applications to meet business needs.

The successful candidate may work independently as well as with both consultant and staff resources of different Units and Line Departments throughout the Agency to deliver work products including but not limited to:

Responsibilities

• Designing, implementing, and maintaining integrations between OpenText xECM solutions and other enterprise systems (e.g., DocuSign, PeopleSoft, SAP, SharePoint Online).
• Providing ongoing support for OpenTexts Vendor Invoice Management (VIM).
• Conducting product demonstrations and collaborating with non-technical business units to develop integration solutions.
• Customizing OpenText solutions, developing proof of concepts, and enhancing application functionality through scripts, workflows, and extensions.
• Collaborating with infrastructure teams and ensuring compliance with application solution requirements.
• Design, implement, and maintain integrations between OpenText xECM solutions and other enterprise systems, including but not limited to DocuSign, PeopleSoft, SAP, and SharePoint Online.
• Designing, implementing, and providing on-going support for OpenTexts Vendor Invoice Management (VIM).
• Prepare and present product demonstrations.
• Collaborate with non-technical business units to understand business requirements and develop integration solutions that enhance overall business efficiency.
• Customize OpenText solutions to meet specific business requirements.
• Develop Proof of Concepts supporting business use case.
• Develop scripts, workflows, and extensions to enhance the functionality of OpenText applications.
• Create dataflow diagrams to clearly illustrating custom solutions.
• Working knowledge of the OpenText xECM Power Automate connector by One Fox
• Hands-on experience deploying Global Cents Inc PowerTool for Workflows and PowerTools for Document modules.
• Collaborate with infrastructure teams to ensure custom development meet application solution requirements.
• Robust understanding of networking, network security, and data encryption
• Hands-on experience in implementing and supporting OpenText Records Management

Application Administration

· Plan and execute upgrades of OpenText software to ensure the latest features and security patches are implemented.

· Coordinate with vendors and internal teams to test and deploy updates.

• Demonstrated ability to implement and provide on-going support for OpenTexts Intelligent Viewer module.
• High degree of confidence to manage OpenText Archive Server OpenText Directory Services.
• Ensure the stability, cybersecurity, and performance of the OpenText environment through routine monitoring and troubleshooting.
• Monitor system performance and proactively identify and address issues to optimize performance.
• Configuring, managing, troubleshooting, and supporting technologies such as: Apache Tomcat, IIS, SQL Server, Active Directory, Azure, and Office 365.
• Provide afterhours business continuity support during emergencies and contingencies.

End-user Support

• Assist in performing root-cause-analysis and troubleshooting to include document recovery, notification, audit capabilities and system errors of OpenText systems.
• Provide training to end-users as needed.
• Manage user access, permissions, and system configurations to align with organizational security policies.
• Understanding the environment from a business perspective to aid in troubleshooting and problem resolution directly with end user and via Service Desk ticket assignments.
• Configure users and groups, determining system privileges and access controls.
• Performing daily system administration of the OpenText xECM cloud environment, including configuration management, system monitoring and performance, auditing and reporting of user actions, and review of system logs for malicious activities

Overall Requirements

• Minimum of eight (8) years experience with administration of OpenText Content Server as well as experience with deployments and configuration of OpenText modules in a hybrid (on-premises and cloud) environment.
• Minimum of six (6) years experience using the OpenText workflow engine to develop, configure, and optimize custom OpenText process flows.
• Minimum of four (4) years experience providing OpenText end user support and resolving user reported discrepancies.
• Have the hands-on experience to design, develop and deploy custom solution workflows using the Global Cents Inc., PowerTool for Workflow module.
• Have the hands-on experience to design, develop and deploy OpenText custom solution using DocuSign APIs .
• Have the hand-on experience to design, develop and deploy The OpenText Vendor Invoice Management for SAP module.
• Have the capabilities to monitor, audit, and provide on-demand cybersecurity reports of the OpenText environment.
• Effective oral and written communication skills.
• Bachelors degree, preferably in Information Technology

Preferred Skills

• PORT AUTHORITY OF NY & NJ EXPERIENCE
• Other Toolset Skills or Soft skills listed below are optional, but highly desirable:
  • Strong knowledge of SQL queries using Microsoft MS-SQL Database
  • Working knowledge of Microsoft Visio or other technical documentation toolsets
  • Working knowledge of Microsoft Power Automate for OpenText
  • Microsoft Flow
  • OpenText eForms
  • Bots and Connectors
  • Azure Services
  • Good interpersonal skills.
  • DocuSign System Administration
  • HTML/CSS/JavaScript

Work Location

• Work will be hybrid with any in-person work performed at 2 Montgomery Street, Jersey City, 07302, but may be required at any Port Authority Facility

Job Type: Full-time, Contractor

About BizFirst:

BizFirst is a pioneering US-owned company that bridges the gap between job seekers and employers in the small business, commercial, enterprise, and government sectors. With a suite of tailored services covering temporary contractors, direct hiring, and consulting, we empower organizations to meet their staffing needs efficiently. Our comprehensive AI-matching platform ensures a seamless match between candidates’ expertise and our clients’ requirements. Our dedicated team thrives on fostering lasting relationships with both companies and candidates, ensuring a win-win scenario for everyone.

Accessibility Accommodation:

BizFirst is committed to nurturing an inclusive work environment characterized by diversity, equity, safety, and belonging. We aim to create a happy and productive workplace for all through transparency and accountability at every organizational level. Should you require any accommodation during your application process or have feedback on how we can make our processes more accessible, please reach out to us at info@bizfirst.net or call +1 703 952 3232. We appreciate your input in making BizFirst an equal opportunity employer for all.

A BizFirst Purpose: Why we do what we do

To propel organizational success by unlocking human potential.

We help you achieve your ambitions.

A BizFirst Vision: Who we want to be

To be the quintessential talent solutions provider, fostering enduring partnerships between innovative organizations and exceptional professionals.

A BizFirst Mission: How we deliver that vision

At BizFirst, its our mission to prioritize you. Weve honed our recruitment process to seamlessly integrate with your operations, acting as an extension of your team from day one. With BizFirst, youre not just a client; youre a valued partner. Experience the efficiency, transparency, and personalized touch that sets our recruitment approach apart.

Our BizFirst Values:

1. Integrity and Innovation: Combining ethical practices with forward-thinking solutions.

2. Personalized Care: Customized support that aligns our mission with your goals.

3. Strategic Collaboration: Tailored strategies and engagement that precisely meet your staffing needs.

4. Diversity and Inclusion: Promoting a diverse and inclusive culture where success and contributions are accessible to all.