Onsite Manager Couple (to handle admin, leasing, and maintenance)

Immediate Opening | Onsite Resident Manager Couple | 56– Unit Luxury Apartment in Phillips Ranch/Pomona | https://rentmeridianapt.com/

Position Summary: Live, work and play in Pomona, CA! We are seeking an Onsite Manager Couple that is capable of handling administrative tasks and leasing as well as the property maintenance. The candidates must have a minimum of 3-years of property management experience. Skilled in leasing, property management software(s), property maintenance, handyman work, Microsoft Office (Word, Outlook, etc.); possess strong writing and communications skills.

Job Type: Full-time
Compensation: Free rent for a beautiful A+ 3-b/3-b apartment with a market value of $3850/month
Pay Frequency: Monthly
Schedule: Monday to Friday (day shift) and expected to respond to emergencies after the day shift.
Reports to: Property Supervisor of the Property Management Company
Job Functions and Responsibilities:
- Responsible for all operations of the apartment community.
- Oversee rent collection and expense control.
- Maintain high occupancy level through effective team motivation, keeping informed of market conditions, understanding competitive pricing, and maintaining waiting list in compliance with all applicable regulations.

- Perform day-to-day maintenance for the property. This may include unit turnover repairs, unclogging drains, replacing plumbing and electrical fixtures, patching and painting walls, replacing flooring, repairing cabinets, doors, locksets, pipe leaks, electrical issues, etc.

- Our ideal candidate can perform minor maintenance repairs around the property.

o Ensure all rental application and the lease agreement is complete within 24-hours after prospects and new residents sign paperwork.
o Track daily prospect traffic and create guest cards and follow up with prospects every day.
o Post vacancy listings and flyers around the property and maintain online ads are properly advertised through various media outlets.
- Ensure compliance with all applicable regulatory and monitoring federal and state agency requirements including, but not limited to HUD Multifamily programs, HOME, and Bond.
- Process and complete annual and interim HUD re-certifications on schedule ensuring compliance with all regulatory requirements.
- Customer Service/Tenant Relations
o Respond to the tenant and prospective tenant's phone calls and emails within 24 hours.
o Negotiate and mediate tenant problems effectively within a reasonable time frame.
o Enforce apartment rules daily.
o Conduct annual apartment inspections.
- Rent Collections
o Collect rents and late payments.
o Serve late rent notices and other notices.
o Report delinquencies to the Property Supervisor by the 4th of each month.
- Record Keeping
o Complete Resident Manager weekly reports including vacancies, delinquencies, and Resident Manager timesheets, and email to Property Supervisor as directed by Property Supervisor.
o Maintain inventory of tools, equipment, and furniture.
o Maintain various reports as directed by the Property Supervisor to track various key performance indexes.
- Maintenance
o For unit readiness: ensure maintenance, paint, carpet, and cleaning is finished promptly and follow up with the Maintenance Department to check on progress daily.
o Call vendors when necessary on established work orders authorized by your Property Supervisor, and maintain work orders and close them out for billing and submittal to the Property supervisor.
o Review the Maintenance Technician’s work by signing the Tech’s work order at end of each workday.
o Screen maintenance requests by verifying resident requests immediately.
o Walk the property as directed by the Property Supervisor to ensure the property’s cleanliness and overall safety.
o Check and replace smoke detectors and carbon monoxide alarms including battery as directed by the Property Supervisor.

Job Type: Full-time

Salary: $3,850.00 per month for rent plus $2500 per month in compensation

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

Work Location: In person