Address
Form of workThe OneStopPGH Operations Performance Analyst will serve as a data steward for the Department of Permits, Licenses, and Inspections to meet the City's data governance laws, and demand for data. They will provide system performance support and operational improvements for the City's permitting and licensing system, OneStopPGH.
Department: Permits, Licenses, and Inspections
Salary: $66,179 per year.
Posting Type: AnnouncementUnion: None, this is a non-union position
Civic Service Classification: Non-competitive
General Application Requirements:
You must submit or show proof of all of the following at the time of filing your application (unless otherwise indicated below) or your application will be disqualified. Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal.
Applicants must submit a complete application including education, work experience, a resume (if applicable) and completed supplemental questions.
Applicants must become residents of the City of Pittsburgh prior to employment and remain a resident throughout employment.
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Applicants must comply with the City of Pittsburgh's COVID 19 vaccination mandate.
NOTE: The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions. The background investigation includes but is not limited to criminal background, driver's license and City of Pittsburgh real estate tax payments. Candidates may be disqualified from consideration from employment based on the results of their background investigation (as it relates to the job for which the applicant is being considered).
NOTE: Candidates being considered for employment will be required to submit official transcripts to verify of their post-secondary education (college/university, trade school, etc.) prior to being hired by the City of Pittsburgh. Transcripts must be submitted at the time of any/each job interview you have with the City of Pittsburgh.
Qualifying Requirements:
Your City of Pittsburgh application will be reviewed and your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position. You will be sent an eligibility letter regarding your eligible/ineligible status.
WORK EXPERIENCE: The application must clearly show one (1) year of full-time experience in Asset Management, Information Science, Engineering, Business Management, or a related field. (Full-time is defined as 32 hours or more per week. Less than full-time experience will be calculated on a pro-rated basis.)
EDUCATION/TRAINING: The application must clearly show a bachelor's degree in Engineering, Computer Science, Public Administration, Business Management, or a related field. (See NOTE under the General Application Requirements Section above regarding the verification of education/training.)
EQUIVALENCY: Education/training and/or work experience may be substituted on a year for year basis if the application clearly shows the required number of years to meet the Total Qualifying Requirement for this position (based on the sum of work experience and education/training listed above). The Total Qualifying Requirement is five (5) years.
If you meet the qualifying requirements listed above, you will be sent a letter of admission(when applicable) for the following examination(s). You must pass the written and/or performance examination(s) in order to have your name placed on the official Civil Service eligibility list for this position. Candidates who receive job offers must pass a medical examination (when applicable) prior to start date.
Written: None required for this position.
Performance: None required for this position.
Medical: None required for this position.
Performs maintenance and administrative updates within the enterprise licensing and permitting software as dictated by the OneStopPGH system operations manage
Updates configuration for OneStopPGH using existing software tools, SQL database statements, Python automation scripting, and other third part administrative tools.
Provides analysis on systematic improvements to OneStopPGH
Organizes and leads permit software training for staff and customers
Analyzes and produces reports towards systems and policy recommendations that advance OneStopPGH's system operations manager.
Manage department datasets, charts, maps and other assets published on the City's data portals, either directly or through coordination with the City's data stewards. Ensure that published assets are timely and accurate through regular monitoring.
Works with department leadership to identify reoccurring, automated reports, performance management tools, data visualization, and post-implementation support.
Run reports, identify/intakeuser issues, and resolve for optimal system performance.
Develop strong internal partnerships with all OneStopPGH agencies.
Support external and internal users with guidance on system operations
Perform other related tasks and duties that are assigned or required
