Onboarding Specialist

Help at Home is hiring a Onboarding Specialist!

We are the nation’s leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities.

Help at Home leads the home care industry in protecting our clients, caregivers and employees. We provide priority vaccine access, a ready supply of quality PPE, and up-to-date training.

Pay: $15.00-$17.00/hour

General Description:

This position is responsible for providing onboarding support for our field staff. Onboarding Specialists are the point of contact for questions surrounding onboarding and compliance. Demonstrates respect, efficiency, and excellent communications, and maintains positive working relationships with colleagues.

Primary Responsibilities:

• Ensure all new hires comply with company, Federal, and State regulations required for employment.
• Manage the onboarding process for assigned applicants. Create necessary profiles in various systems to ensure timely and accurate information is stored and tracked throughout the onboarding process.
• Employment eligibility and verification:
• Administer background checks and discretionary risk assessments, completion of I-9s, references, EPS Staff Checks, Social Security Verifications, and certification authentication, etc.
• Compliance:
• Maintain applicant profiles in Applicant Tracking System.
• Gather and process employee file paperwork and ensure quality and accuracy of all documents.
• Maintains a positive working relationship with all areas of the business. Keeps manager informed of any changes or policies that may affect this division. Refers complex issues to manager.
• May also perform skilled administrative tasks including:
• Maintain confidential records (office employee files, health records, protected information).
• Answer phones, file, copy, fax, scan etc. as required.
• Participates in staff meetings, company sponsored trainings and team meetings as directed.
• Performs other job-related duties as assigned.

Competencies:

• Knowledge and Experience: Prior office experience is required that includes organizing and executing tasks of moderate complexity. Intermediate to advanced computer skills including the ability to create and modify documents using Microsoft Office (e.g. Word, Excel, Power Point).
• Personal accountability: Self-motivated; reliable; strong attention to detail; maintains confidentiality; comfortable handling sensitive personal information; complies with all policies and procedures.
• Interpersonal Skills: Demonstrates empathy, maturity, and the ability to function as a member of a team; excellent communication skills both written and oral.
• Physical Demands: Ability to sit for long periods of time and use a pc keyboard; Able to deal with stress and conflict appropriately.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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