As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.
What you'll do:
Maintain brand standards through efficient cleaning and organizational skills. Maintain cleaning routines to give customers a clean and presentable store to shop in consistently. Maintain lighting standards throughout store to ensure brightness throughout the store.
Consistently treat all customers and employees with respect and contribute to a positive work environment. Promote loyalty by educating customers about our loyalty programs. Seek out and engage with customers to drive sales and service using suggestive selling. Enhance customer experience using all omnichannel offerings. Be accountable to personal goals which contribute to overall store goals and results. Support sales floor, fitting room, cash wrap, back of house, as required. Maintain a neat, clean and organized work center. Handle all customer interactions and potential issues/returns courteously and professionally. Execute operational processes effectively and efficiently.
Job Type: Part-time
Pay: $11.00 - $13.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Night shift
Weekly day range:
- Weekends as needed
Work Location: In person