Cognizant Technology Solutions is looking for "OFSAA Senior Analyst" to join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and are looking for an opportunity with these skills and expertise, here is the ideal opportunity for you!
Cognizant's Oracle practice is part of our Enterprise Platform Services (EPS) unit. As a part of Oracle, you will assist our clients in navigating today's digital shift. Our expertise spans the entire Oracle Stack, from engagement to transaction processing to modernizing core systems. We're ahead of the curve in leveraging cloud, social and mobile enterprise application platforms to drive innovation and efficiency.
We pride ourselves on having extensive experience working with clients in all major markets. Our delivery model is infused with a distinct culture of high customer happiness. We consistently deliver positive relationships, cost reductions and business results.
Role: OFSAA Senior Analyst
Location: New York, NY or Remote
Relevant Experience: 12-14 Years
Job Summary:
Onshore OFSAA consultant in a production 24*7 support environment. Will be responsible to support client's PeopleSoft FSCM environment, incident handling, client/user interaction.
Role Responsibilities:
• Provide application support/day-to-day operational support for the applications in scope in a 24*7 work environment.
• Incident Monitoring, Acknowledgement, and resolution as per defined SLA's.
• Responsible for monitoring the services as per the defined SLAs.
• Work on enabling proactive alerts and defining proactive health check procedures.
• Create knowledge documents, SOP's, and update runbooks.
• Interact with the client's Technical/Business Team on day-to-day basis for productions issues, user issues and bugs.
• Communicate issues, risks, and concerns to project leadership and IT Service Manager of TIAA.
• Weekly and monthly status reporting, provide updates about Cognizant deliverables to stakeholders.
• Work with 3rd party vendors / customer for integration issues, incidents involving dependency on other teams, service requests, problems, and changes through resolution to closure.
• Create problem records for critical and repetitive incidents.
• Provide preliminary analysis and coordinate with development team for permanent code fixes and bug fixes.
• Coordinate / collaborate with offshore team to hand-over/take-over of incidents/work requests during nighttime.
Minimum Qualifications:
• Strong English proficiency.
• Experience in production support environment for OFSAA platform (OFSAAI) with one or more of following OFSAA modules:
o OFSAA Financial Solution Data Foundation - (Preferred)
o Any OFSA EPM/ERM solutions - (Optional)
• Good understanding of OFSAA architecture and metadata layout.
• Experience with agile project methodology.
• Knowledge of Data Modeling using Erwin tool, Data Migration Activities and Slowly Changing Dimension (SCD) Component.
• Experience in Business rules configurations in OFSAA framework and expertise in building T2T (Table to Table) & Data transformations in OFSAA etc.
• OFSAA metadata management framework (Hierarchies, datasets).
• Good in SQL and PL/SQL.
• Strong in Data Warehouse Principles, ETL/Data Flow tools.
• Should have excellent Analytical and Communication skills.
• At least one End to end project execution experience in OFSAA solution is a plus.
• Should have appropriate analytical skills and capabilities to conduct fit gap assessment from OFSAA solution/ FSDF perspective.
Preferred Qualifications:
Oracle Analytics Cloud Service (OACS), APEX, PeopleSoft, ODI
Work Hours: Normal hours (9am - 6pm EST, on-call after that)
Salary and Other Compensation:
The annual salary for this position is between $95,000/Year to $132,000/Year depending on the experience and other qualifications of the candidate.
This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.