Office Services Associate

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

• Maintaining quality customer service by providing friendly and responsive processing and distribution of incoming and outgoing mail, packages and other shipments
  
• Have good working knowledge of mail and computer basics
  
• Sorts incoming mail for distribution and dispatches outgoing mail: Opens envelopes by hand or machine
  
• Re-addresses undeliverable mail bearing incomplete or incorrect address
  
• Examines outgoing mail for appearance and seals envelopes by hand or machine
  
• Ensure safety and security procedures are followed at all times
  
• Receive FedEx, UPS packages and log in all tracking numbers
  
• Enter activity data in logs, maintain records
• Assist with Office moves as needed
• Setup and reset Conference rooms for meetings
  
• Provide assistance to Facilities and Reception as needed
• Process outgoing packages via FedEx Ship Manager
• Delivers mail during the designated mail runs
• Ships out freight as needed
• Assist with any print requests from print production to finish (laminating, cutting, etc.)
• Scan mail for recipients to receive items digitally

Qualifications:

• High school diploma or equivalent.
  
• Minimum 1 year customer service and office related experience preferred.
  
• Basic mathematical skills.
  
• Demonstrate the ability to be flexible and adapt to change in the work environment.
  
• Strong work ethic; diplomatic; team player and service-oriented; builds strong working relationships.
  
• Handle multiple projects at one time.
  
• Lifting up to 50 lbs.
  
• Attention to detail.
  

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