The Child Center of NY strengthens children and families with skills, opportunities, and emotional support to build healthy, successful lives. Founded in 1953, The Child Center of NY has become a powerful community presence throughout the city. With 50 locations and 100 programs in NYC’s most under-served communities, our 1,000+ results-oriented professionals make a difference for more than 40,000 children and their families each year.
The Office Manager is responsible for the organization and coordination of office operations, procedures and resources to ensure optimal efficiency of the program and Agency
Essential Functions:
- Performs registration/enrollment/intake of families and children for services.
- Coordinates and distributes program information.
- Handles customer inquiries and/or complaints in a courteous and timely manner.
- Maintains DYCD Online systems (i.e. inputting participant information, attendance,
- Prepares and maintains student files.
- Prepares statistical data for monthly board reports.
- Monitors and maintains office supply inventory including ordering supplies.
- Performs other related duties as assigned.
- High School diploma or equivalency.
- Knowledge of clerical practices and procedures.
- Proficiency in Microsoft Office.
- Proficiency in Google Documents and Systems.
- Customer Service Skills
- Compose, response to correspondents through email and phone.
- Strong leadership, collaborative and diplomacy skills.
- Excellent oral and written communication skills.
- Ability to plan and carry out assignments independently.
- Ability to prioritize, adhere to timelines and multi-task.
- Prepares statistical data for monthly board reports.
- Monitors and maintains office supply inventory including ordering supplies.