Office Coordinator/Social Media

Do you love social media? Do you want to change lives through stories? Do you get excited about seeing likes, followers and comments increase?

We are looking for someone who is outgoing, has high energy, is extremely organized, detail-orientated, is self-motivated, and thrives in a fast-paced environment. We serve a lot of kids and families, so someone who is open-minded, eager to learn new things, and excited to love every person who walks through our doors is exactly who we are looking for! You need to be comfortable and good at small talk and connect with people.

What is Reform?

We are a faith-based, mission focused and family owned office located in McKinney, Texas that is centered on pediatric and family chiropractic. Our heart is to serve kiddos and families of the Collin County area and restore them to full function of the nervous system!

Job Type: Full time/Part-time

Your primary responsibles will be the run the social media platforms. You will assist in creating engaging content, moitoring social media channels, interacting with followers, analyzing data and contributing to the overall social media presence of the organization.

Don’t have experience in Chiropractic? Don’t worry! It’s not required. We will provide all training necessary to perform all tasks. We want someone willing to grow and learn alongside us and share our ministry.

Requirements of the position:

• Flexible and willing to learn and try new things!
• Available for our office hours
• Mon & Wed- 8:30-11:30, 2-5:30, Tues & Thurs- 2-6, Fri- 8:30-11:30

Responsibilities of the position:

Content Creation & Scheduling

• Assist in creating compelling and visually appealing content for social media platforms
• Ensure consistency in brand messaging and visual identity across all social media channels
• Creating Content Calendar a month in advance
• Getting photos and videos of patients and their testominials

Community Management

• Prompty respond to comments, messages and inquiries in a timely matter
• Identify and address customer service issues or concerns
• Social Media Analytics
• Track, analyze and report on key social media metrics and performance (engagement rates, reach, click-through rates, and follow growth)
• Identify trends and insight from data to optimize content and improve social media strategies
• Prepare reports and presentations summarizing social media performance and suggestion recommendations for improvement

Care Management

• Schedule out patient appointments
• Answer phone calls and address inquiries
• Be prepared for constant patient connection- greeting, educating on neurologically-based chiropractic care, keeping patients on track with care, giving office tours, etc. You need to love small talk
• Feel comfortable having conversations regarding money and finances
• Able to connect with both moms and kiddos

Adminstrative Support

• Task orientated and extremely organized-you live for checking off to-do lists and can wear many hats
• Learn office procedures, verbiage and communication

Computer Savy

• Comfortable working with Apple/iphone
• Social media apps (Canva, Instagram, Facebook,Capcut,TikTok)

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Schedule:

• Monday to Friday

Application Question(s):

• How do you handle having multiple projects at the same time? What is your process of dealing with this?
• What are the elements of a successfull social media posts?
• What brings you joy in life?
• How would your past employer describe you?
• What does John 3:16 mean to you?
• Where do you see yourself in the next 3 years?

Experience:

• Social media management: 2 years (Required)

Work Location: In person