Office Assistant - New Hire Incentive Available

SUMMARY: Provides services to WIC participants by determining eligibility of applicants by verifying identity, address, income, and voter information. Check clients in for their appointments in addition to answering phone calls and schedules client appointments. Make referrals to other health and social services. This position will primarily serve York City and may be assigned to our other surrounding York County clinics as needed.

Benefits Include:

• New Hire Incentive payment of $1,500.00 paid in two installments.
• Eligibility for health, paid dental, and paid vision coverage.
• 401(k) plan, with 3% match.
• Paid vacation, sick, personal time.
• 10 company-paid holidays plus 2 floating holidays.
• Tuition reimbursement opportunities.
• Pay differential for bilingual staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Be committed to the vision and mission of Community Progress Council.
• Greet clients and assign appointments to the appropriate team members.
• Determine eligibility of applicants as outlined in state/federal regulations.
• Provide basic information on nutrition and health services.
• Participate in meetings and continuing education programs as appropriate to assigned job duties.
• Assure local agency compliance with requirements for documenting nutrition education services provided in participant files.
• Promote and support breastfeeding among WIC participants.
• Perform anthropometric and hematological measurements after receiving the required training.
• Comply with Motor Voter Act per state policies.
• Travel to satellite clinics and perform Program Assistant responsibilities.
• Pack/unpack supplies for travel to and from satellite clinics.
• Answer phones and schedules participant appointments.
• All other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Competencies:

• Communication Skills – Oral and Written
• Cooperation/Teamwork
• Personal Responsibility
• Dependability
• Professionalism

The Program Assistant shall demonstrate the following job skills and knowledge.

• Ability to present ideas clearly, both verbally and in writing, using language appropriate to the intended audience.
• Ability to exercise independent judgment to identify the needs of the program and of the participant.
• Knowledge of correct hematological testing procedures after receiving required training.
• Ability to interpret policies, procedures, and techniques.

EDUCATION and EXPERIENCE: High School Diploma/GED required. Candidates for this position with previous experience in a clinical setting or have completed and passed an approved college course in nutrition will be given preference. Having previous work experience with a WIC program is desirable.

QUALIFICATIONS: To perform this position successfully, an individual must be able to perform each essential duty satisfactorily as well as be committed to the mission, vision and core values of the agency.

OTHERREQUIREMENTS: Bilingual in English and Spanish is preferred. Travel to any of our satellite clinics as needed. Reliable transportation to assigned facilities throughout York County. Regular and timely attendance as an essential job requirement. Ability to be reached by telephone in a timely manner. May be required to commence workday at different agency sites without compensation for travel time or mileage to the site and the return. Ability to respond to change in a productive manner and handle other tasks as assigned. Ability to work with diverse individuals.

MATHEMATICAL SKILLS: Ability to apply concepts such as addition, subtraction, multiplication and division in all units of measure using whole numbers and common fractions and decimals.

REASONINGABILITY: Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

COMPUTER: Proficient using a personal computer and Microsoft office software, such as Excel, Word, Power Point and Outlook. Ability to learn stand-alone WIC related programs.

CERTIFICATES, LICENSES, REGISTRATIONS: Department of Human Services FBI Clearance, PA State Criminal History, Childline Child Abuse Certification, and submission to the National Sex Offender Registry (NSOR) required prior to hire. A physical assessment including a tuberculosis skin test and the Child Abuse “Mandated Reporter” training due within 90-days of hire. Must have a valid driver's license with acceptable driving history.

PHYSICALDEMANDS: Sitting for long periods of time. Frequently stoop, kneel, reach with hands/arms, and walk often. Moderately frequent lifting up to ten pounds and occasionally lifting up to twenty-five pounds.

WORK ENVIRONMENT: The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform their essential function.

• Moderate to high noise level
• Temperature fluctuations from cool to very warm
• Long narrow halls
• Moderately to high busy crowded areas
• Safe Handling of toxic or caustic chemicals with gloves
• Outdoor weather conditions during travel
• Lifting, transferring, and operating laptops and printers
• Exposure to blood and blood borne pathogens

EOE