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Form of workThis classification is distinguished by the degree of difficulty in assignments given, comprehensive knowledge of the subject matter and clerical functions involved, potential seriousness of error, and degree of independent decision-making.
Perform a wide variety of specialized clerical duties related to assigned functional area and Department design and implement new forms and office procedures; undertake and complete a variety of administrative projects requiring considerable independent judgment, initiative and confidentiality; develop and implement various record keeping systems; assist in planning conferences, meetings and special events; research, gather and analyze factual data on a variety of subjects and compiles financial, statistical, activity, and legal reports, and where appropriate makes recommendations; assist in the implementation and administration of departmental activities; may participate in developing organizational concepts, cost estimates, statistics, budget requests, or annual budget preparation; disseminate information over the counter or telephone where judgment and interpretation are required in addition to standard facts or requirements; consult with administrative and technical personnel on matters effecting the support operations of the unit; review office procedures, and recommends change to improve office efficiency and effectiveness: prepare operating manuals, narrative and statistical reports, charts, and a wide variety of other support data and correspondence; dispense and receive documents such as applications, time sheets, and invoices, and verifies them to ensure accuracy and completeness; may modify or create simple software applications; may assist in the hiring, training and evaluation of new employees; may prepare and process payroll records.
MINIMUM QUALIFICATIONS
Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.
Education: Completion of the twelfth (12) grade with supplemental specialized business, secretarial, and/or word processing courses.
Experience: Two (2) years of complex and technical staff support experience, which demonstrates a high level of automation ability and independent decision-making.
Knowledge of:
- Theory, capabilities, limitations, and operations of office automation and related equipment and systems.
- Modern office functions, duties, and procedures.
- Report and forms design and production.
- English usage, spelling, grammar and punctuation.
- Math sufficient to apply algebraic formulas and interpret result.
Skill/Ability to:
- Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers.
- Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment.
- Format documents, and perform difficult operations requiring a high level of ability with word processing, spreadsheet and related types of software.
- Provide lead supervision to lower level personnel and assist in training new employees.
- Collect information, establish facts, take appropriate action or make recommendations.
- Express ideas clearly and concisely in writing.
- Recognize and maintain confidentiality of information in compliance with department regulations.
- Learn the organization, procedures and operating functions of the County Department to which assigned and communicate this information to staff and the general public..
- Understand and carry out verbal and written instructions.
- Establish and maintain effective working relationships with County staff and the public.
- Organize work and set priorities.
- Perform work with accuracy and attention to detail.
- Work independently.
- Prepare a variety of complex charts, graphs, and other special documents.
- Analyze and correct operational, procedural, and programmatic problems encountered in the course of work.
- Identify need for, develop, and implement new forms or procedures.
- Maintain payroll records and budget expenditures.
License or Certificate: Possession of, or ability to obtain, a valid California driver's license.
Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.
