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Form of workThis position is grant funded. Therefore, it is solely dependent of availability of grant funds.
GENERAL SUMMARYProvides administrative support to one or more City departments. Answers phone calls, schedules appointments, prepares reports, and assists with benefits applications.
ESSENTIAL DUTIES & RESPONSIBILITIESThe intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
- Assists patrons and service providers with general customer service, responding to a variety of questions and requests
- Performs various routine and defined clerical tasks
- Prepares, files, and maintains physical or electronic records and documents in required formats; compiles and verifies information using standard procedures; conducts data entry and assists with general office tasks such as copying, mailing, and ordering supplies
- Prepares, maintains, processes and distributes reports and records
- Assists with cash handling billing and payroll
- Logs, dispatches and completes workorders
- Coordinates and schedules meetings
- Performs related work as required
Knowledge of:
- Knowledge of modern office procedures and methods including computers and applicable software, such as Microsoft Office, AS400, Mosaic
- Knowledge of English grammar, spelling, and punctuation
- Knowledge of relevant policies and procedures
- Knowledge of basic arithmetic
- Skill in customer service delivery
- Skill in planning, organization, and time management
- Skill in performing a variety of duties, often changing from one task to another of a different nature
- Ability to problem solve and demonstrate sound judgement
- Ability to maintain a positive attitude and display professionalism
- Ability to communicate effectively, both orally and in writing
- Ability to establish and maintain effective working relationships
- Ability to meet schedules and deadlines of the work
- Ability to maintain the confidentiality of information and professional boundaries
- Ability to maintain a valid Texas Driver License and a good driving record
- Ability to project a positive and professional image of the City of Laredo
- Ability to comply with all City of Laredo policies and procedures
- Ability to communicate effectively, both orally and in writing
- Ability to maintain harmonious and effective working relationships with other employees and respond to general public complaints.
- Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of the position
- Ability to perform essential functions
- Ability to perform other duties as assigned
Physical Effort RequirementsWork EnvironmentSedentaryMediumHeavyGood: Office or similar indoor environment, relatively free from unpleasant environmental conditions or hazards.
Satisfactory: Occasional exposure to unpleasant environmental conditions and/or hazards. Occasional outside work.
Disagreeable: Frequent exposure to unpleasant environmental conditions and/or hazards. Majority of work performed outside or with exposure to risk.
Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.Satisfactory: Occasional exposure to unpleasant environmental conditions and/or hazards. Occasional outside work.
Disagreeable: Frequent exposure to unpleasant environmental conditions and/or hazards. Majority of work performed outside or with exposure to risk.
Medium: Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.
Heavy: Exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.
Work Environment LocationsWork Locations: Indicate how often the work requires the employee to be in the following types of environments:Seldom or NeverSometimesFrequently or OftenOffice or similar indoor environment
Outdoor environment
Street environment (near moving traffic)
Construction site
Confined space
Vehicle
Warehouse environment
Other: (Specify: )
Outdoor environment
Street environment (near moving traffic)
Construction site
Confined space
Vehicle
Warehouse environment
Other: (Specify: )
ExposuresExposures: Indicate how often the work requires the employee to be exposed to the following environmental exposures.Seldom or NeverSometimesFrequently or OftenIndividuals who are hostile or irate
Individuals with known violent backgrounds
Extreme cold (below 32 degrees)
Extreme heat (above 100 degrees)
Communicable diseases
Moving mechanical parts
Fumes or airborne particles
Toxic or caustic chemicals or substances
Loud noises (85+ decibels such as heavy trucks, jack hammers, construction)
Other: (Specify:
Travel RequiredTravel required: Indicate how often the work requires the employee to travelSeldom or NeverSometimesFrequently or OftenLocal travelIndividuals with known violent backgrounds
Extreme cold (below 32 degrees)
Extreme heat (above 100 degrees)
Communicable diseases
Moving mechanical parts
Fumes or airborne particles
Toxic or caustic chemicals or substances
Loud noises (85+ decibels such as heavy trucks, jack hammers, construction)
Other: (Specify:
Regional travel
National travel
MINIMUM QUALIFICATIONS
Required Education and Experience
- High School diploma or G.E.D. equivalency
- Less than 1 year experience in clerical and administrative support
Proof of TB Test/Screening will be required to be presented prior to employmentValid Texas Driver License*
*If applicant holds an out-of-state license, a State of Texas Driver License must be obtained prior to employment.
As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.
Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.
Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.
A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at (956) 791-7480, two days prior to the scheduled interview and/or test if applicable.
City of Laredo is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity. All applicants who share this goal are encouraged to apply. Must be able to function in a principle-based organization that has a culture built on character and core values.
Employment Type: Full-time
