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Description
Sullivan Tire, a leading tire and automotive service company, has been family-operated for over 60 years and has an opportunity for an Off-Road Tire Technician II. OTR Technician II performs emergency and scheduled tire and tire-related services of all levels of complexity and sizes according to customer needs at the commercial service center or on the road.
Responsibilities:
- Mounts, demounts, balances, wheel changes, and flat repairs on OTR tires and wheels as specified by the customer. Responsible for proper cribbing, jacking, securing vehicles, and adequate torque of all fasteners.
- Must be experienced with all vehicle and equipment types, configurations, and difficulty levels.
- Operates an OTR Boom Truck to perform road service. Emergency Road Service occurs both during the day and at night.
- Organizes the work site, vehicles, appropriate tools (as outlined on the Service Truck Tool List), and equipment for optimum job efficiency and safety.
- Works safely at all times, according to standards and policies of MSHA, OSHA, TIA, and DOT, and complies with company standards and procedures regarding safety and efficient performance of services.
- Follows established procedures to inspect tires, vehicles, and equipment before and after service; notes other needed services; makes recommendations to the customer.
- Documents work performed accurately and according to company policy.
- Provides the highest level of customer satisfaction to establish long-term customer relationships and enhance the company reputation.
- Operates company vehicles safely and according to company policies and procedures and follows all federal, state, and local vehicle operations and safety laws.
- Inspects service truck daily; keeps truck and work areas clean, organized, and well maintained; and properly uses all company property, vehicles, facilities, tools, or equipment; notifies manager of repairs and maintenance needs, etc.
- Performs and instructs other service-related duties such as wheel refurbishment and painting, tire foam fill, tire/casing receiving, moving, and loading.
- Performs other shop activities as assigned by the Commercial Facility Manager.
- Assumes additional responsibilities as requested.
Education/Experience:
- Minimum of a high school diploma
- At least three years of tire service experience.
- Prior experience operating OTR Boom Truck.
- TIA and ETS certifications are required.
- Ability to lift 125 lbs.
- A valid CDL Driver’s License with a DOT medical card is required.
Skills/Knowledge:
- Customer service attitude
- Proven ability to work independently.
- Dependable
- Good safety record
Benefits:
- Health Insurance- including Medical, Vision, and Dental
- Life and Disability Insurance
- Paid Holidays, Personal Time, and Vacation Time
- Discounted Services
- Employee Owned! Employee Stock Ownership Plan
- Flexible Spending
- 401(k) with Company Match
EEO Statement
Sullivan Tire provides Equal Employment Opportunities for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability, and any other basis protected by federal, state, or local laws.
Our company motto is “Treat everyone, customers, and fellow employees, as you would a family member.” Come and join our family!
