Address
Form of work
SalaryWho We Are:
The Wags Club has been the premier West Los Angeles Doggie Daycare and boarding provider for over 10 years. We're proud to be the leading all-inclusive destination for your pups, offering five-star daycare, boarding, and spa services. What sets The Wags Club apart from the rest is not just our expansive 10,000 square-foot outdoor play yard, but also our experience, passion, and history of success. We know pets are family members, and trust is a critical factor when choosing a daycare or boarding facility. At The Wags Club, our clients can rest assured that when their dog is with us, they are in safe and loving hands.
Nutritionist Job Description:
The nutritionist is responsible for preparing and serving all of our dog's food and medications. A successful candidate for this position will be someone who is a team player, self-motivated, takes direction well, has excellent communication skills, and has great attention to detail. You'll work with our computer system interface to ensure the dogs receive the correct food and any and all medications, track how much they have eaten, and confirm all meds given. During times when food prep has been completed, you’ll work in both our outdoor and indoor areas to care for and ensure the safety of the dogs in our facility.
Responsibilities:
- Accurately prepare, serve, and document all food and medications for the dogs
- Alert managers when are low for dogs' food and medication
- Non-Feeding related responsibilities may include:
- Ensure that each dog is treated with respect and dignity.
- Clean and sanitize food and water bowls on a daily basis. Clean up dog poop, and pee throughout your shift.
- Supervise activities of a cage-free pack of dogs throughout the day.
- Monitor the pack closely for any potential conflicts or escalations and redirect or remove dogs from the pack as needed.
- Maintain a sanitary and healthy environment by following our standards of cleaning and disinfecting the facility, both indoors and out.
- Monitor dogs' behavior and general demeanor during playtime interactions.
- Follow all standards of safety with regard to handling dogs, particularly aggressive dogs and escape artists.
- Pay specific attention to special handling notes, such as allergies, deafness, prone to overheating, histories of seizures, etc.
- Immediately alert the front desk and manager when a dog is ill or exhibiting odd behavior, and follow up by filling out an incident form and turning it in to a team lead or manager.
- Ensure that the facility exceeds expectations for cleanliness and safety. Clean and sanitize all indoor play and feeding areas, outdoor yards, as well as all common areas.
- Take pictures and videos of the pups at play for our social media accounts.
- Help maintain the cleanliness of the property by picking up and disposing of trash or debris. Keep aisles, shelves, sinks, floors, furniture, counters, and glass clean, sanitary, and free of clutter. Empty and sanitize trash cans and receptacles.
- Alert the manager of any safety or operational issues, such as broken equipment or hardware.
- Keep informed of important notices, meetings, schedules, etc. through posted notices and WhatsApp staff messaging.
- Consult with other departments as needed.
- Other duties as assigned.
Successful Candidates Will Have These Attributes:
- A passion for animals and animal care, especially dogs. Willing to learn animal behavior to ensure their safety.
- Strong attention to detail, especially where documentation is concerned.
- Focuses on safe and gentle handling. Forceful, aggressive handling, vocalizing, or treatment will not be tolerated.
- Customer Service Oriented - Ability to take care of the customers’ needs while following company procedures. Manages difficult or emotional customer situations and responds promptly to customer needs and requests for service and assistance. Builds trust with customers.
- Willing and able to communicate directly with clients, both written and oral, about their dogs. Works to make these “lifetime clients”.
- Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing, lifting, and holding.
- Ability to handle conflict with tact and diplomacy and work towards a calm resolution.
- Excellent teamwork and willingness to assist other departments as necessary.
- Cheerful, friendly, positive team-oriented attitude.
- Reliable, responsible, punctual, and dependable.
- Ability to work a flexible schedule, including holidays and weekends.
- Ability to take direction well and apply it independently.
- Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noises or sounds.
- Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently.
- Must be comfortable being around dogs of all sizes and physically able to handle dogs of all sizes and lift up to 60 lbs.
How Much Does It Pay:
The starting pay for Daycare Attendants will vary depending on your previous experience but generally starts in the $17-$18 range. There is an opportunity for growth and promotion as you develop and show us your value as part of our team. After your probationary period, you will be eligible for medical, dental, and vision insurance benefits.
What's Next?
If this sounds like we created this job just for you, please respond by sending us your resume. We will contact you via phone or text to set up a time for you to come to The Wags Club to meet us and the dogs. We look forward to hearing from you.
