Unique Opportunity – Focused Patient Care Solutions – Concierge Health
Working with a Team – Collaborating with other Nurses and Therapists
Full Flexibility - We support each other so we can support our Clients
Broad Street, a Premium, Innovative Home Care Solutions Provider seeks an experienced Nurse, Physical Therapist or Occupational Therapist to serve as a Client Care Manager and Patient Advocate. This is a great role for a Nurse or Physical Therapist who wants to transition their clinical knowledge and experience into longer term client relationships. Because we are a Concierge Health Service which is private pay, we don’t have the administrative burden of managing Insurance and the related coding, so we are free to focus on Care. And unlike working in a hospital or clinical setting, where the treatments are more defined, we work towards a solution with a wide range of options and the paths we can take are unlimited. The role specifically includes the following:
- Working with Clients to establish health plans and then working with our HR department to place resources (Caregivers and/or Shift Nurses)
- Management of Client Care to support a consistent, high-quality Client and Care Professional experience
- Help build our Brand as an employer, through Relationship Management within Care Teams that promotes teamwork and positive outcomes
- Build a Bridge from Clients daily routine to their healthcare network through Patient Advocacy
Broad Street provides premium, customized in-home care and nursing services for seniors who want to remain healthy and independent in their homes. We offer support to individuals whose lives are impacted by more complex health issues. It starts with our Care Managers who develop a customized care plan and detailed training to our team of Care Professionals.
Knowledge, Skills, and Abilities Required
The Client Care Manager and Patient Advocate must meet the following qualifications:
- Excellent interpersonal and communication skills - oral, conversational, telephone and written with Clients, Care Professionals and Nurses, other Care Managers and other Office Personnel (We are a team)
- Self-Starter – Ability to proactively see a need and take necessary action to find a solution
- Able to assess caregivers' skills, personalities, and interests sufficiently to provide input on good client/caregiver matches
- Demonstrate Professionalism
- Team player – ability to step into other roles
- All the criteria specified for a caregiver, as the position may require filling in
- Responsive and Accountable – as the primary point of contact and subject matter expert for our clients, we need to be responsive to get the support, particularly in time of need
Experience:
- RN or PT or OT license (Required)
- Clinical experience with specific conditions including Parkinson’s Disease and other Movement Disorders, Alzheimer’s Disease and other Dementias, Stroke, Cancer and other Chronic physical or cognitive conditions (Preferred)
Education:
- Bachelor's (Preferred)
Job Type: Full-time
Application Question(s):
- Do you have an RN license?
- Do you have an PT license?
- Do you have an OT license?
- Do you have at least 5 years experience in a clinical setting?
- Do you have experience with Alzheimer’s and other forms of Dementia?
- Do you have experience with Parkinson’s and other Movement Disorders?
- Do you have experience with Stroke?
- Do you have experience with Cancer?
Work Location: In person