Job Description
We are hiring at Starling Physicians, a VillageMD company!
- Outreach and engage patients whom are high risk, post-discharge, and/or requiring additional care management support, ensuring they have Primary Care Provider (PCP) follow up appointments scheduled and all care gaps are closed
- Collaborate with care team members and external vendors to support patient care (ie: receipt of durable medical equipment (DME) and home health services
- Request medical records from a variety of physicians and healthcare systems enabling the continuity of care for both PCPs and members of the interdisciplinary care team
- Outreach, screen and escalate patients to nursing and social work team members based on the unique needs of patients
- Assist nursing and social work team members with patient follow up, proving tools and resources at their direction
- Monitor stable patient populations at the direction of nursing and social work team members
- Address open care gaps with patients through collaborative relationships with patients, ensuring supporting adequate documentation is available with the patient’s medical record
- Coordinate with local community resources as needed to support both the physical and psychosocial needs of patients
- Collaborate with multi-disciplinary team members to provide best in class patient care and improved outcomes
- Participate in special initiatives at the direction of market leaders
Skills for success
- Achieving objectives by effectively managing multiple tasks at one time
- Maintaining an organized and systematic workflow that results in goals being met
- Flexibility in an ambiguous and dynamic environment, maintaining a positive and “can do” attitude
- A passion for changing the way healthcare is experienced for complex and/or disadvantaged patients and communities
- Demonstrated strength-based approach to collaborative problem solving
- Effective engagement of diverse populations (age, ethnic groups, socio-economic levels, etc.) with exhibited cultural sensitivity
- A willingness to learn on your own and take initiative
- Demonstrated honesty and following through on commitments
- The ability to problem-solve on the spot and identify issues that need escalated
- A low ego and humility; an ability to gain trust through good communication
Experience to drive change
- 3+ years of experience in a medical office or health care setting
- 2+ years working as a, Licensed Practical Nurse LPN or RN
- Comfort with technology including the Microsoft suite of products
- Prior experience using electronic health record including data capture, data mining and reporting .
Job Type: Full-time
Pay: From $72,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Work setting:
- Hospice
- Outpatient
Ability to Relocate:
- New Britain, CT 06051: Relocate before starting work (Required)
Work Location: In person