Noc Engineer - Msp Weekend Shift

Salary: $7 - $12 USD hourly, Based on experience and location

PLEASE NOTE:

For the Dominican Republic and South African applicants, this is an IN-OFFICE position

For Philippine applicants, this is a WORK FROM HOME position

 

This is a 3-Day weekend position. We are looking for someone to work Friday, Saturday, and Sunday from noon until midnight Eastern Standard Time (New York, USA Time Zone). This is a 3/12 36-hour shift; however, we add an additional 4 hours to your paycheck weekly as a shift differential to 40 hours. 

Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel?  My IT Crew is the place where everyone gets a voice and new ideas are welcomed.  Sound like this could be your new home? Keep reading….

 

My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for excellence and achieve it.

• Our clients love us, and our satisfaction surveys show it at a consistent 97%
• We are the team who always “has the cool stuff”, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class support.
• No more asking everyone for help, it's right at your fingertips. Having documentation that's actually useful? That's us!
• We Listen. Our culture of collaborative meetings and weekly team-led training will help YOU drive yourself and the company forward.

 

We are expanding our operations and seeking to grow our team. We have an opening for an NOC Engineer. What does a NOC Engineer do?

 

The Network Operations Center (NOC) Engineer is responsible for monitoring our client’s infrastructure and responding to incidents and outage situations. The NOC Engineer will analyze problems, perform troubleshooting and incident response, communicate with clients, and drive all problems to resolution.

 

NOC Engineer Duties and Responsibilities

• Be Fanatically awesome all the time!
• Provide technical excellence for systems, software, and hardware.
• Document/Update internal Kb’s, SOP’s, Wiki’s.
• Monitor network administration and maintenance operations.
• Resolve network incidents to ensure the smooth running of the network operation center.
• Apply advanced consulting skills, extensive technical expertise, and full industry knowledge.
• Develop innovative solutions to complex problems.
• Support problem management resolutions by tracking system-wide problems on the operational networks and work with engineering support, including network engineering, systems engineering, catapult operations, and desktop engineering to see problem troubleshooting through to resolution.

 

NOC Engineer Requirements and Qualifications

• Strong working knowledge of IT.
• Advanced technical skills in e-learning and mobile training.
• Specialized knowledge of specific industries.
• Strong teaching and mentoring experience.
• Consistently demonstrate the MyITcrew Core Values and meet standard metrics.
• Current Microsoft, Azure or cloud computing, CCNA certifications or equivalent
• A minimum of 3+ Years experience in support and engineering of Windows on-premises and cloud environments

remote work